The road in to this place is like driving on the moon. The road iis in very bad shape. The unit leaks .
trevor g | Expérience généraleSelf Storage Units in North Pole, AK, 99705
U-Haul Moving & Storage de North Pole
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Avis vérifiés des clients
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Comment U-Haul Fonctionnement des avisThe actual uhaul unit on old steese was dirty and the latch on the door is very unsecured. Upkeep at this location seems lacking. The college uhaul location did not have my 830 reservation ready or even there when we arrive. We did not get a trucj until 1030 and it was a smaller one than what was reserved.
Tekoa H | Expérience généraleI had to pay an extra month rent just to check out of my unit which leaked badly and all my stuff was wet Calling U-Haul on the phone and as usual, they were rude and not helpful
Brian Z | Expérience généraleI have been stuck in front of my unit in the mud. I payed the same amount as in town storage with nice concrete driveways. The grounds is in desperate need of gravel. You almost can’t go there with a recent rain!
JONATHAN G | Expérience généraleBought a house so know longer needed it. Great staff
TERRACE K | Expérience généraleFree lock is a nice touch also
Todd M | Déménagement en ligneI came in after hours and I really needed to use the restroom and I didn't know if there was one close by or anything that's the only problem I had everything else was perfect thank you
Tiffany t | Premières impressionsAll is good
trevor g | Premières impressionsFabulous customer service, amazing promotion, merci:-)
CHERYL D | Premières impressionsThe storage facility is terrible. The lot was extremely muddy with standing water everywhere, the driveway to the facility was also terrible. The storage unit itself was extremely janky, did not even come with a lock!! Will never use again. Will never recommend to anyone ever. Cant wait to get my stuff put and find a better facility.
Tekoa H | Premières impressionsEvery thing was good up until I moved out. It took the staff 2 months to process my move out request and I ended up having to pay for two months of rent and I wasn’t even using the unit.
David M | Expérience généraleThe roof leaks water. My stuff was wet. Mold was everywhere. Not a good experience.
Ricardy A | Expérience généralePerfect 👌
david w | Expérience généraleThe assistant manager was very effective. Knew his job and answered all my questions.
ROCHELLE G | Premières impressionsUnable to utilize establishment at this time due to family emergency. Scheduling was flawless… as I remain confident the local Airport location was successful in canceling my reservation as I was unable to utilize at this time…. Have a blessed summer!
CM D | Expérience généraleSometimes the passcode doesn’t work. I tried for help but no one is helping. I have to drive all the way back to the store to change the passcode. The phone call doesn’t work and they won’t answer you
Jia S | Expérience générale*Steve at your Fbks.Airport location provided service *2nd.-to-none, with his courteous customer service, much appreciated! 4 May 24 move-in 👌
CM D | Premières impressions