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Toussaint N | Expérience généraleSelf Storage Units in Ottawa, ON, K1K2C5
U-Haul Moving & Storage de Ottawa
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- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisGreat job and many thanks. All the best.
Cary W | Expérience généraleAlthough the store front was clean and well organized, the area around some of the outdoor lockers was pretty bad. The one direction road to the lockers is only wide enough for 1 vehicle, so if you are doing a lengthy move-in or move-out, no one can come in to get to their locker.
John C | Expérience généraleA bunch of very pleasant fellows!!!!!
susan S | Premières impressionsMy things will be in storage for a few months. I don't need to lock it. Max did a great job after my reservation was lost. Thank you
Cary W | Premières impressionsAll Excellent job and great job
ABDULKADIR A | Premières impressionsAll contents of the rented unit were soaking wet and moldy. Items totally ruined. Very disappointing that we put our trust in your establishment and in less than a month, we were let down so much.
JULIA H | Expérience généraleI had the most awesome experience! The General manager, Nick, is an amazing guy! I would highly recommend this UHual branch!
Ali M | Expérience généraleAll my stuff got infested with bugs and mice droppings. Everything covered and smells of poop
Juhi p | Expérience généraleOverall great experience with location, staff, and the storage. The latch to lock the unit is finicky and would recommend replacing it.
Tyrie H | Expérience généraleThe storage unit was disgusting. Not just not clean, but clear it had never been cleaned. I moved my belongings out within 36 hours and I will never again use U-Haul for storage.
Shane D | Expérience généraleThe lady working was extremely helpful, kind, and went over and above to make my experience easy and effortless. She deserves a raise.
Aaron d | Expérience généralestorage unit was dirty upon move in. Hard to access drive up unit. Concrete blocks leave narrow passage for vehicles and only one entrance at each side of lot. Otherwise staff were friendly and professional. Just a poorly designed facility that seems to be in disrepair.
Henry B | Expérience généralestorage unit in poor maintenance with pieces of metal hanging from the door. I cut myself. Unit 445 leaked and all my boxes got wet. Staff are unfriendly- it's like they don't want to be there. The one lane access is ridiculous. There was a black SUV blocking the entrance way when I arrived so my moving truck couldn't easily access. Apparently the black SUV belonged to the "boss" that's what the guys working outside told me. Billing reminder calls are an insult and the person calling sounds bored and angry. I moved to Dymon Storage as their service and facility is worth the extra $20/month. I will recommend all my friends and colleagues to Dymon Storage rather than U-Haul. I think you should stick to renting trucks. unless one day you get serious about storage. It looks like just a cash grab for U-Haul
Brian B | Expérience généraleMoved out and paid for my storage but there trying to say I didn't fully move out and I owe them money. They over charge and send emails that don't pertain me.
Jason L | Expérience générale