The staff at the desk made fun of three customers (as they interacted with them at the desk, he was verbally just rude and it was absolutely unbelievable. He tried this with me as I went to the counter and I told him clearly that wasn't going to happen. Was a terrible customer experience
Shawna P. | First ImpressionsSelf Storage Units in Ottawa, ON, K1K2C5
U-Haul Moving & Storage de Ottawa
383 Coventry Rd
Ottawa,
ON
K1K2C5
Services dans cet établissement :
Pour nous contacter
383 Coventry RdOttawa, ON K1K2C5
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Accès à l'entreposage
- Lun - dim : 5h am à 10h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Particularités disponibles dans cet établissement :
- Pas de dépôt ni de frais de gestion
- Accès contrôlé électroniquement
- L'entreposage à l'intérieur offre deux fois plus de protection et de sécurité
- Chargement et déchargement à l'auto
- Informez-vous au sujet de notre plan de paiements automatiques par carte de crédit
- Gestion de compte en ligne gratuite
- Faites votre paiement en ligne!
- Utilisation gratuite des chariots de chargement
- Camions d'emménagement
- Cadenas, boîtes, accessoires d'emballage
- La protection Safestor
- Propre - Sec - Sécuritaire
- Acceptation et réception de paquets
- Vidéosurveillance 24 heures
- Accès 24/7
- Conducteurs de chariot élévateur sur place : palettes et envois de grande taille
- Dimensions de pièces pour tous les besoins
- Votre cadenas/votre clé
- Tarifs abordables
- Ouvert 7 jours par semaine!
Aucune salle n’est disponible en ligne actuellement.
Veuillez nous appeler ou nous visiter si vous voulez des renseignements sur ce qui est offert à l’établissement ou essayez un des établissements ci-dessous.
-
À 3,6 milles de cet établissement 3,6 milles
Capital Self Storage
75 Breezehill Ave N
(U-Haul Neighborhood Dealer)
Ottawa, ON K1Y2H6 -
À 4,3 milles de cet établissement 4,3 milles
U-Haul de Gatineau - déménagement et entreposage
266 Rue Saint-Louis
Gatineau, QC J8P8B3 -
À 6,4 milles de cet établissement 6,4 milles
U-Haul Moving & Storage of Orleans
3636 Innes Rd
Ottawa, ON K1C1T1 -
À 8,3 milles de cet établissement 8,3 milles
U-Haul Moving & Storage of Britannia
2720 Queensview Dr
Ottawa, ON K2B1A5
Conteneur U-Box® pour le déménagement et l'entreposage
Nous livrons des conteneurs U-Box, vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Il suffit de nous appeler pour la livraison ou le ramassage de vos conteneurs U-Box.
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
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Conteneurs U-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
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Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Évaluations des unités d'entreposage par les clients
- Filtre :
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
- 3,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
- Rating:
- 1.0
We did not move into the facility and found storage elsewhere. The staff member at the desk was the most horrific example of “customer service “ I have ever seen. He was mocking other customers while I was in line waiting, he was rude, he was just generally the worst example of retail interaction we have ever seen. We cancelled everything and left.
Shawna P. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Bettina S. | Overall Experience- Rating:
- 2.0
Customer did not leave a comment.
Joseph C. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Denise L. | Overall Experience- Rating:
- 1.0
Charges is too much and they are not considerate
Taiwo O. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
petra c. | First Impressions- Rating:
- 5.0
Everyone was really helpful at the front desk and those working outside! They went above and beyond which I was moving my stuff out of the storage unit.
Duaa A. | Overall Experience- Rating:
- 5.0
Excellent job!
CLARENCE B. | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Darren D. | First Impressions- Rating:
- 1.0
I will never recommend Uhaul Storage to anyone and have reported you to the Better Business Bureau and have thoroughly detailed the fraudulent business pertaining to your insurance coverage. I have been told this is not an isolated incident and that this is entrenched in how Uhaul conducts themselves. I am the Director of Communications for a $15 Billion CPG company and will also be reaching out to my national media contacts across Canada to share my story in hopes that I can save someone else from renting through Uhaul and save them from thousands of dollars in damages, too. On top of not properly maintaining the drainage system at the facility, Uhaul does nothing to mitigate vermin and instead just traps the ones they find, does not dispose of their carcasses, and does not care that they run rampant across the storage facility. Just an absolutely horrendous experience from start to finish.
Jennifer W. | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
rebeca r. | First Impressions- Rating:
- 2.0
Customer did not leave a comment.
sophie p. | Overall Experience- Rating:
- 1.0
The experience was awful, I couldn't get to store my stuff for two days. I had to keep the truck in a parking for 2 additional days then go to another storage company. You have a great truck rental service, I was expecting similar with the storage service.
Adamou S. | Overall Experience- Rating:
- 1.0
Moving out was very stressful given the fact that the parking lot was a mess. To make matters worse my brother and I were asked to push some uhaul units out of the way by hand in the rain. Lineup inside was really long and nif moving. I would never use uhaul ever again. I have friends that have stored with Dymon storage and they are extremely happy with everything across the board. I truly wish I would have had a much better experience.
Ali R. | Overall Experience- Rating:
- 1.0
Units leaked from basic weather, and it got infested with mice and they didn't do anything about it; more than 50% of my unit was destroyed
john S. | Overall Experience- Rating:
- 5.0
Extra Super Services. I Love your company.
Israel B. | First Impressions- Rating:
- 5.0
HASSLE FREE!!!
Winifred O. | Overall Experience- Rating:
- 4.0
Although we had quite a wait one of the visits we found staff to be very accommodating. Perhaps more employees on the front line would be good. Returning of equipment was easy, storage unit v. useful.
Candice P. | Overall Experience- Rating:
- 5.0
Very patient, knowledgeable and professional staff. The move-in experience was especially seamless! I highly recommend.
Winifred O. | First Impressions- Rating:
- 2.0
Donald is the only staff member I’ve encountered who is friendly and helpful. The rest of the staff are rude, condescending and messed up my payment info 2x. lot is a mess, just like the bill system
Meghan W. | Overall Experience- Rating:
- 3.0
Really appreciated the free month with my one way purchase! It made all the difference in getting settled in without tripping over our stuff. We would hesitate to use UHaul again.
Patricia P. | Overall Experience- Rating:
- 4.0
Staff very obliging.
Jane W. | Overall Experience- Rating:
- 5.0
Benjamin and Donald were great. Ben went out of his way to be really helpful and without his help I would have struggled. All the staff was friendly and helpful
lee m. | Overall Experience- Rating:
- 4.0
There was one older gentleman working there who just seemed to be angry and yelling at everyone. In person and on the phone. other staff were all great. But this one guy - miserable.
Valerie L. | Overall Experience