As long as management and upper management meaning general managers supervisor and CEO/LR area Uhaul will continue to go downhill

The storage was great but the customer service from the manager was horrible. She has a very snobby attitude. The other associates however were. Very friendly.

Always have great help and a good experience every time I use this storage.

Toy is an excellent manager. The facility is always clean and the customer service is prime time. Enjoyed the four years working with her.

Toy is an excellent manager. I held two storage rooms at her facility for the last 4 years while my children attended UAPB and she has always been professional and provided excellent customer service. Thank you Ms. Toy. You were great.

The staff was very courteous and knowledgeable.

Can not get access to the roll up door to after 7 am and the manager complaint when l was able to go in and get the exit door open and when in that way. I move out before the end of month and l prepaid fir next two months and was only refund for one of them months and l rent a trailer and the did connect it properly and my truck was damaged

This uhaul has much better prices for climate controlled storage than anywhere around! Would definitely use again if I have the need!

The manager at the location on 26th was very rude and unprofessional. She had me waiting in the store for at least 15 minutes while she cleaned up a truck and watched a video on her phone.

Very convenient!

My unit is a little to far in the back for the amount I have to unload but it will be ok. And after hours entry is a bit complicated.

Customer service gave me alot of trouble. Then I had tried to extend truck rental I had to call in. When I did no one answered.so I was a day late in returning the truck as I was returning it I had to unload my things incto my storage to find out I was locked out. So I had to load everything into my friend s car.so I could return it. I also suggested my friend rent a uhaul as well. But at first whatever female that's been giving me a hard time wasn't gonna let my friend rent a uhaul because she knew me. That is a bunch of BS, they be losing customers like that. They had my card on file they could have jus charged it but instead block my access to a storage I had already paid for.

The staff was very nice, friendly and very helpful with explaining how everything works.and very professional.

Staff was great. Will use the storage again in the future.