When we first arrived to pick up the truck we reserved. We were told the person before us extended their time so there was no trucks available for us…. The news sucked but the lady was so helpful to find us other trucks near by and arrange a different pick up. As we waited someone came by and dropped off their truck. By a miracle that was the exact size we reserved initially. The 5 stars is for this location, everyone was so helpful and I would have still given 5 stars even if we had to go somewhere else just because she and everyone else was so helpful.
Desiree T | Overall ExperienceSelf Storage Units in Provo, UT, 84604
U-Haul Moving & Storage of Cougar Blvd
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- 4,5 - Cote moyenne des clients
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Absolutely the beat experience! All our needs were met. We didn't even know all that U-haul offered! Lisa and Big were AMAZING, friendly and helpful. I have never used UHaul, but we will be customers for life! THANKS PROVO TEAM
Gloria M | First ImpressionsStaff was excellent. Facilities are a little run down but clean.
PAMELA S | First ImpressionsGreat staff!!
Sameena M | Overall ExperienceThe facility is well kept and the staff is very nice. The main downside is the limited parking for storage drop off and pick up. A trailer was taking up all the spots and staff often had trucks parked in the way making everything very inconvenient
Jayce R | Overall ExperienceEverything was well maintained and a great price for the amount of space we needed. The staff were friendly and helpful so that setting up our contract and ending it were both very straightforward and quick.
McKell R | Overall ExperienceSo far so good.
Wade S | First ImpressionsInstructions for using both keypads would be helpful
Emily S | Online Move InHighly recommend this store to everyone! I really love visiting this U-haul store on Columbia Ln. In Provo. They are all the most helpful, friendly and the most knowledgeable people at any U-haul I’ve been to. I’ld give them a 6 Star rating if I could.
Valerie D | Overall ExperiencePhone numbers from online website were frustrating. I spoke with too many people.
BILL C | Overall ExperienceFriendly, fast and efficient, what more could you ask for?
STEVEN B | Overall ExperienceGreat customer service and friendly
VILIAMI K | First Impressions