In my first visit, there was only one person working there and I was waiting a while in line. I was not told that I needed to give them 24 hours notice before getting access to my own storage unit. They told me that they also couldn't access my unit because they ran out of gas for the forklift and had to come by the next day. They also said they couldn't find my contract although one had already been drafted. They said that they had my name under another unit and got me the wrong box despite telling them exactly what my box number was. I felt the staff was highly incompetent. I went to Storage Mart and they had everything lined up for me before I even showed up. Asides from renting the moving van I will not be coming back. The staff also made more excuses and complaints about their own facility and management than actually helping me out. The staff was also more concerned about staying past their working hours than helping me out.
John N | Overall ExperienceSelf Storage Units in Saskatoon, SK, S7M1J6
U-Haul Moving & Storage at 11 St West
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- 4,0 - Cote moyenne des clients
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