FRIENDLY STAFF

I would have liked the pro rated amount of the monthly fee returned but understand that was not negotiated at contract time.

Price for a 8×9×7 was a little much for 165.00 a month

So far, no complaints. Staff very helpful and pleasant. Used storage in recent past and all went well then.

The only issue I had at one point was I had mice in my unit and I had to be there to let someone put something in....which was tough with me working. Also recently when they would no longer keep the door open or open it no one seemed to know what was going on. A few weeks ago I stopped and they opened the door and said nothing. Yesterday they asked about my passcode which j never got and af first she had no clue what to do. And when she looked at my account she asked if I set up in line and I have been there almost. 5 years.

Good job people!!! Be proud!!

When I got there, there was a 25 minute wait in line. We drove did what we had to do, got back to the uhaul and there was a lock still on my storage unit. The guy that helped said your estimated total will be $109. And some change he Said the exact amount. Heres a paper showing we didnt charge you yet. When I got in the car my bank statement showed I was charged. And also charged another fee I don't know what it was for. I had to call the uhaul number was on hold for a few minutes the lady on there seemed like she didnt want to do much about it bc it was after hours when we got back to the storage unit. Well suddenly the guy that helped showed up out of no where and said "you probably can't get in, I forgot to show you this part" I said we figured that out but there's still a lock on my unit,you provided me. He said "oh is there". After we got everything unloaded n I self returned the car...my final bill was $169. I will never go there again.

Cons: Top units had no disabled access. Rec'ved mult late fees due to issues with Uhaul running my card in error. Management is only avail during business hrs. Pros: Clean, friendly staff, 24h access.

Very nice storage facility. Could use some lighting inside units but not a must.

Keep up the good work! Customer service will get you far!!!!

First of all, let me say that the young man who assisted me on the day of move in (9/15), was terrific. It was everything up to that point that was horrible.

Very nice and efficient staff

This facility was well-maintained with very helpful employees. I would not hesitate to recommend U-Haul for a moving experience. I would use them again in a heartbeat.

Crystal was a BIG help! So was Caleb - thanks so much!

The storage units are clean, and surprisingly spacious,the only problem lack of ventilation throughout the whole building where the units are and no elevator to get to the upstairs units.

It was so easy to rent a truck and storage unit. The staff was helpful and friendly. It made my moving experience a breeze.

I will tell all of my friends and family.That If they need to get their stuff in safe close to us to highly recommend it to anyone else about your facility I

A very good experience, simply can do storage ourselves now with racks in the garage.

Smooth and Efficient.

Very helpful and he was thorough and quick. The only complaint is the lock was really difficult to get on and off the unit.

I cannot say enough about how the team at this store helped us make a smooth move which could have been a major headache. They helped at every opportunity and worked with us. I would use again