The staff was friendly and helpful. Nice, clean place. Love that it is one floor and all air conditioned.
Howard B | RéservationÉvaluations des clients
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Comment U-Haul Fonctionnement des avisThe staff was friendly and helpful. Nice, clean place. Love that it is one floor and all air conditioned.
Howard B | RéservationRented for 5 years moving great rental
ED D | Expérience généraleStaff was helpful and friendly!
Terry H | Expérience généraleThe App to open gates and doors is easy to use. Storage facilities are modern and clean.
Leland S | Réservationam writing to formally follow up on our recent conversation regarding the refund of unearned rent for Unit B030 at All A/C Storage. As stated during our discussion, we vacated the storage unit on October 4, 2025, and had prepaid rent through December 2025. According to your posted rental policy: “Check-outs BEFORE the 5th pay ONE-HALF MONTH’S rent.” Despite this clearly stated policy, you have refused to refund the unused portion of our rental payment. This includes: Half of October's rent, since we vacated on the 4th Full rent for November Full rent for December We are not legally responsible for any rental fees beyond October 4, 2025, and your refusal to refund the unused rent is not only unethical but also likely in violation of Florida landlord-tenant statutes, including Florida Statute 83.49(3). 📌 Refund Breakdown: Month Paid Owed (Per Policy) Refund Due October 2025 $129.95 $64.98 $64.97 November 2025 $129.95 $0.00 $129.95 December 2025 $129.95 $0.00 $129.95 Total Refund Due $324.87 ⚖️ Legal & Military Protections As a military member, I am also protected under the Servicemembers Civil Relief Act (SCRA), which protects against improper financial penalties or retention of unearned payments. Continued refusal to return the funds may result in escalation through the following avenues: Florida Attorney General’s Office Florida Department of Agriculture and Consumer Services – Consumer Protection Division Small Claims Court in Sumter County Military Legal Assistance Offices and Consumer Protection Agencies ⏳ Final Request We respectfully request that the refund of $324.87 be returned to the original credit card used for payment by October 18, 2025. If the refund cannot be returned by card, we are willing to provide alternate payment instructions. We prefer to resolve this matter professionally and without legal intervention. Please confirm receipt of this letter and provide a date for refund processing. Sincerely, Jean Webster Former Tenants, Unit B030 P.O. Box 144 Okahumpka, FL 34762 Sent from my iPhone On Oct 4, 2025, at 3:52 PM, [redacted] wrote: Customer Receipt No. 46[redacted]38 825 MCCAY AVENUE ONEONTA, AL 35[redacted] Saturday - 10/4/2025 - 10:24:49 AM ALL A/C STORAGE, INC., 46575 1200 LEE STREET WILDWOOD, FL 34[redacted] ROOM DESCRIPTION THRU PAID AMOUNT B030 MOVE OUT RECORD 10/4/2025 ✓ $0.00 Sub Total: $0.00 Tax: $0.00 Charge Total: $0.00 Payment Total: $0.00 Change Due: $0.00 Account Balance: $0.00 X X Customer's Signature The only reply we received is please do not use their email to make a complaint. You will not receive an email back.
Kandi W | Expérience généraleI made a reservation to move into a unit days in advance. I loaded the truck, drove 6 hours (Saturday) to find out that the ONE person who can rent the room would not be back until Monday and the person that was up front was there to “babysit” the property. I start my new job Monday and had to return the truck by Sunday. Long story short, they lost my business and I ended up storing with Extra Space.
Jacob S | RéservationThe place was very dirty. On the inside and the outside no one ever picked up the trash. It stay there for months.
John y | Expérience généraleThey should consider putting in a keypad for 24 hour access.
Norman B | Expérience généraleRob was easy to work with. Was friendly and accessible.
GUY M | Expérience généraleConvenient location. Nice unit.
GARY P | Expérience généraleWe were able to store our equipment easily and efficiently. Thank you, Rob, for helping us! Charlie &
Julie B | RéservationHad a great experience using All A/C Storage following my cross-country move. The facility was conveniently located and met all my needs. The owners are very friendly and helpful. Would recommend to anyone in the area.
Sarah J | Expérience généraleWe had a good experience with this storage rental. We would definitely use them again if needed. The climate control is a great feature.
JAMES W | Expérience généraleWould rent here again
Norman B | Expérience généraleGreat service and felt that our belongings were secure
bret b | Expérience générale