Charged me two extra days . They were closed when I dropped the trailer off on May 22nd at 9:00 a.m.. I phoned them and left a message that I had dropped it off and I did the UHaul website. They marked the trailer in after 3 p.m. on May 24th.I took pictures dropping it off.
Wayne G.
Big Country Storage Terminals Ltd
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in 100 Mile House, BC V0K2E0
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They need to have a better lot setup and a better winter lot cleaning program
Bertram A.They cant get hitch off the trailer Too tight on the ball and they said over a week later uhaul corporate is not helping
REBECCA M.The truck had no snow and mud tires on it, only all season! I rented this truck in 100 Mile House and they knew we were travelling through the Fraser Canyon with our drop off located in Coquitlam. Our truck got stuck just trying to get up a plowed driveway. It slipped and slided in the snow on the Canim Hendrix Highway and it was one of the scariest trips I've ever had. We were so unsafe. There was no windshield washer fluid in the truck. We luckily made it to Clinton where I purchased a jug of it! Obviously no pre- inspection took place by this UHaul representative. Our truck was covered in snow and ice on the windshield with no scraper available and they sent us to find the correct vehicle with no assistance. One of the back up lights did not work either. I also reserved 2 utility dolleys, that were not there. I said to the Lady that they were reserved and she shrugged her shoulders and said, first come, first serve..she attempted to locate a dolly from Country Tires who said they had one we could rent, we drove there to be told they didn't have the dolly after all. So no dolly's.. All in all I am deeply disappointed in my experience with UHaul at this location.
maryellen T.Amritpal at the Coquitlam (Barnet Highway) location was very helpful. He went out of his way to make the equipment dropoff smooth and easy despite being alone on a busy evening.
Robert N.