I have about in a complaint for someone that will respond in â€œ72 hoursâ€. We lost 4 due to the truck breaking down and we had to pay 8 people 15 $an hour to sit on their butt while we waited on UHAUL to get us another truck.RANDY S.
Trailer Rental & Towing in Abilene, TX at U-Haul Moving & Storage of Abilene
Pour nous contacter
Abilene, TX 79605
(1 block South of S7th Street on West access road to Hwy 83/84)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Abilene, TX 79605
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I waited in line for one hour before being waited on. More workers would be nice. You guys are popular! â™¥ï¸DEBORAH W.
The guy who checked me back in was incredibly friendly! Glad I took it to him. He made my day!DENNIS P.
Excellent customer service and friendly staff.Kelly T.
I rental a small 1 bedroom truck for 19.99 roughly around 4:30 pm after waiting for an hr in line. The hold came up to 48. Plus included tax. I returned the truck around 1am. So that's before my 24 hr return mark. When I arrived to return , I tried using the app or website to return the truck and it wouldn't accept the mileage amount after submitting the pic the website told me to snap. I took the truck to the corner gas station .. I put 15.00 in gas and it was well passed the amount needed to return the truck and yet my account was charged an additional 58. Dollars even more than what 48. Initial charged was. The manager whom assist me was sweet , he was tired but was moving as fast as he can yet .. my charges was due to the errors on the website when returning the truck. So what would make everyone experience better with this location is first , correct the bugs on the site and change that silly mileage gap when returning the truck because it makes no sense. Thanks!TIFFANY R.
Great customer service - very professional and knowledgeable. Thanks!JAMES M.
EXCELLENT Customer Service!!!Laura M.
Even with a reservation you have to wait 30 minute to see a teller this is not good at all. You must improve this problemALFRED G.
Oscar was very friendly. I was a little surprised that the gas was marked down at a lower level than received since we gassed up the truck before dropping it off. We checked the gauge and it registered the same as when we received it. The gas station was only 5 miles away so it shouldn't have taken 3 gallons.CHARLOTTE ANN B.
I have used this location many times and the staff is always friendly and helpful. Keep up the good work.Daphne D.
Absolutely another terrible experience. Was charged a total of $64+ for a 24 hr remtal of a small 5'x8' trailer. Included in the charges were a furniture dolly AND a utility dolly â€” neither of which did I receive or ask for! Oh, and because I returned it early after hours, was also charged an additional $20 fee. Absolutely would not recommend!!!THOMAS B.
If you won't guarantee a customer a truck, just expect us to rent elsewhere. Nerve-racking experience. The truck leaked! My antique headboard, dresser, library table, and expensive mattress all got wet!JOYCE HELEN K.
I believe they were very short staffed when we picked up and had to wait a long time to get the truck. The person helping us was Dennis Bullard and he was just very slow and took a long time to even find our truck.Tiffany S.
Y'all need to somehow come up with a solution. For people that have reservations the line was backed up yesterday 4/29/21. From the counter to the entrance. Most of us had reservations but we're waited on way after our reservations.JOSE O.
The drop off location refused my truck and trailer so I had to drop at another location. Apparently that guy refuses a lot of drop offs according to the other location I had to drop at.Ryder B.
The app check-out failed, then the after hours check-in apparently didn't go through despite saying it did and they charged us for A WHOLE EXTRA DAY. Currently seeking help to get it removed, but I don't have much hope despite sending a screenshot.ANNA H.
Great customer serviceWESLEY M.
I originally reserved the trailer online for 24 hours. When I got to the location the customer service representative shared that the program estimated needing two days for the move and wouldn't allow him to keep just 1 day. He said I would be able to be reimbursed for the extra day at my drop off location if it was still in the 24 hour window. When I dropped off my trailer, I was informed that I would be charged for the full 2 days even though I turned the trailer in before the 24 hour mark. This wasn't a cheap expense and made me less likely to chose u-haul in the future.KARI F.
Do what you are doingGREGORY D.
Well set up by Oscar who also effectively unhooked the trailer, enabling me to depart promptly.Stephen F.
Everything is wonderful !!!!MARTIN A.
One guy was over worked yesterday. He was the only person there. Today the guy behind the counter was rude too me and too another customer. He actually said the trailer won't fit through the doors. I only asked where do I check it in at.WILLIAM M.
Checking out our equipment was a long wait. I am 65 with health issues, and standing a long time is hard for me. Checking in the truck/van was fast and very efficient. The van was the perfect for our needs. Ran great, and was a champ. I would rent from these people again.MALLORY K.
This location was very helpful - UHAUL as a corporate system was quite frustration. The system was down so my equipment was not where it was requested, I was on hold for over an hour with no response, no help, and absolutely unacceptable answers once I did speak to a customer service corporate rep. However, the moment I walked into the local store I was greeted with helpful staff who promptly and efficiently helped me get my rental sourced and on the road. Thanks again the the great staff there.Brandon M.