I purchased a refrigerator dolly rental. I was attempting to move by myself and it was a must. When I reserved online it showed the location had one available and it would be on the Truck truck when I picked it up. When I arrived to pick up the truck, there was no dolly and the location had marked the truck as inside pick up instead of on the app. Due to not having a dolly it cost me an extra $150 in moving cost. I had to hire an extra hand to help me move the appliances. Very dissatisfied. I was also charged an additional $11 for fuel when I went straight from the location to load and straight to my new location to unload directly to the drop off location. No offer of a discount or to Aiden paying for hired help that was required.
Cory S
Ainsworth Four Corners
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Ainsworth, IA 52201
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisDrop was very good. Open to multiple pick ups for pick up and drops.
allen dAdditional employees need and should be trained. Shouldn’t rely on one person to do all the U-Haul transactions. Love this location and glad they are there!
Karyn HI did not choose this location, however was informed that's where I would pick it up. The location was new to UHaul and not yet trained. I ordered a cart and furniture pads they were unavailable.
Heath AAlthough they did a great job of figuring it out, only one person is currently trained to do the UHaul rental and she was sick the day I was picking up the truck. Might be good to train more employees :)
CANDICE C