The per mileage rate is really highTERESA S.
Trailer Rental & Towing in Alvin, TX at Tri M Storage 2
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Alvin, TX 77511
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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I had everything set to go on moving day, when I arrived I had a bit of an app problem so I went in to speak to the manager. She went to help me which was what I thought she was doing and instead of leaving my reservation the way it was she changed the miles from 2 to 50 which over charged me. Then she lies and said I did it.. no I did not! Now I have to wait 3 business days for my refund. She told me she'd be available when I returned the truck and that I could called her on her personal cellphone.. I called she never answered and never called me back. We did see her so a brief sec when I was dropping of the u-haul truck but she left before I could make it up to the office. She knew I was there..Lillian B.
Great customer service.Candace H.
Make sure your headquarters pays attention to size of personal vehicles for trailer use. Roger, General Manager in Arizona was Great though. He assured I would receive my money back because I could not use trailer.Yvonne J.
Mobile app was extremely user friendly. It was my first time to rent and drive on my own and it was so easy!Jill R.
I didn't catch their name but the front desk worker was so nice and accommodating. Really happy with our overall experience!Julie D.
Asked me what type of truck I had gave her mskevsnd model over phone. Had a friend drive 4 hours to pick up trailer and come get me ,( I was stranded). When he gets to the location he finds a trailer that is 2 feet shorter than my truck. Also, I was told I wouldn't be charged until drop off but I was charged at pickup. The woman told us a dangerous way of getting the truck on the trailer. Needless to say it did not work. So I was charged for a trailer I could not use. I have text messages explaining all this to the manager at the location and her only response is that she would pray for me.Ashlea D.
Keep up the great workJERRY P.
The building was nice but there was designated area to park the trailer I went at 0800 and the sign said they didn't open until 1400. I left the trailer in an open spot beside the storage units. The place was clean it just had a lot of junk laying around and trailers full of junk. Signs would have been nice.DANTE G.
Excelent serviceJESUS V.
The best service!!Randel E.
Get something to help move trailers around.Mark L.
Trailer was dirty.melody O.
Trailer not swept.kent E.
on reservation the receipt had 66 miles with right price then on pick up date they changed it to 33 and didnt get truck til 4 when scheduled at 330Kenny S.
Everything was great. Just thought the Express check out was to make everything quicker.Henry F.
None, Lady was nice and helpful.Marcus F.
Excellent transaction! Friendly and informative service. She offered suggestions and took the time to explain everything. The vehicle was new. It had the back up camera. Super easy!!Greg W.
All these extra charges it took 143 dollars out of my account and I payed 60$ cash and then I get a call saying I was only charged 129 but I went and looked and I was charged 143 and I need to go up there and pay the other 60$ don't make sense but know this is the last time I ever use y'all last time I did I got charged a extra 100$ for a trailer that I didn't use and never got my money back I called 5+ times but never got it back so I will always tell people about my terrible experience with U-HaulDylan M.
The young lady I dealt with was very nice and pleasant.RICK C.
Great Overall Experience, nothing to improve on!Manuel O.
Nothing. I had a storage unit with them for 3 years and they were very friendly and easy to work. Shari is wonderful! I would go back there again if I ever needed another storage unit.Tammy S.
I received an Email that said my equipment was late . I returned the car transport the same day I picked it up . NOT late . All that said , the service I received was excellent . I like doing business at this location . Very nice people . I will continue to do business with .MIKE P.
Change is not needed , it was quick and easy .Mike M.