The service at both locations was excellent
Edward W
RIM PROS LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Amherst, OH 44001
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisEverything went very smoothly. The staff was helpful and friendly. I was originally set to pick up and drop off ar another location, but was redirected to this location. It's even closer to my home!
Richard KMy issue lies more with u-haul itself. The fuel gauge wouldn't move until the truck moved, I picked it up with 3/4 of a tank and ended up returning it full and was told on the phone there's no refund policy for over fueling. So my solution is to return it empty and have them charge me for gas because quite frankly that's ridiculous, no reason they cant credit my account for a quarter tank of gas, never any problem taking it out if there.
Daniel LNone
Robert BThe App was not very user friendly, the lockbox where the keys were kept was difficult to open because it's in disrepair. We called customer service for assistance with opening it and we were told it would be an hour wait. After 20 minutes my husband got the lockbox to open. The truck had mud on the seat and debris in the back, and I got charged a $25 cleaning fee for some reason, when we had to clean the truck to use it. There was no dolly to use. The app charged me $12 for gas even though we filled it to the half of a tank that it was at when we picked it up. I will not be renting from here in the future and I would drive farther to speak with an actual person instead of using the app from now on.
Mary B