We were told to pick up the truck at 3 different locations. At the last pick up place there was no truck there for us. After being upset finally let us have one of the trucks he had there. J&R Tires in Anderson. Juan was very helpful. The consol inside the truck was very dirty. Juan had the back of the truck blown out for me. This was not a pleasure trip for me. My daughter had just passed away in Redding, Ca. I drove from Cathlamet, Wa. to Redding to pack up her apartment and bring her things back to my home in Wa. It took longer to pack, load, drive and put everything in storage than antipaticated. I am 83 yrs old, not in good health. This trip was Ok except for the pick up location. Not knowing the town and being under a lot of stress this was very upsetting.
Virginia S
J&R Tires LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Anderson, CA 96007
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Older vehicle, lots of dents, cigarette ashes on the floor. Best thing air conditioning worked like a champ
Loren KTried to say we drove 34 miles after using the truck for an hour six miles to one way and six miles back. Don’t know how they said that could be 34 miles and then tried to talk about how people siphon the gas as if we were going too. This was my first and last time ever using U-Haul and I’m glad I learned this now since I won’t be using u-haul to move to my apartment anymore. The boy was very young and it was not his fault but tried to say maybe it was from driving too fast, but miles are miles speeding or not. Anyways, have warned everyone I know about this now and it was a terrible experience for me and my elderly father. Never again.
Johanna BHook up and move went very smooth.
Andrew PCustomer service was excellent very friendly
Marc S