Trailer Rental & Towing in Arlington Heights, IL at U-Haul of Arlington Heights

3151 reviews

2400 E Rand Rd   Arlington Heights, IL 60004
(Corner of Rand Rd & Camp McDonald Rd)

(847) 392-1450

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(847) 392-1450

2400 E Rand Rd
Arlington Heights, IL 60004
(Corner of Rand Rd & Camp McDonald Rd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
  • habla español
Trailer Rentals

One-Way and In-Town Local Rentals in Arlington Heights, IL 60004

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at 14,95 $!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

3151 reviews

Let us know what you think.
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Write a review
Rating:
5

Very friendly and helpful staff!

Irene G. 
Rating:
5.0

No improvements needed. The employees were both very nice.

Margaret K. 
Rating:
5.0

Awesome and hassle free service

Sarang J. 
Rating:
5.0

John was a pleasure to work with, I will use their services again!

Douglas D. 
Rating:
5.0

Sandoval runs an excellent center and really seems to care about each customer and their experience.

Edward M. 
Rating:
5.0

Best Uhaul location in the Chicago area!

Faraaz F. 
Rating:
5.0

We've rented from the manager, Scott, and from Thomas for years here. Always excellent and highly personal service. John is a newer addition and is a thoughtful and careful service provider as well. Right in our neighborhood on Rand and Camp McDonald Rds. Well run operation!

Tim T. 
Rating:
5.0

The application at the after hours delivery freezed before I finalize the delivery of the truck. I spent over an hour waiting on the phone, to confirm the delivery..

Ioannis K. 
Rating:
5.0

Nothing, you guys were awesome

Colin T. 
Rating:
5.0

Please check tire pressure better and make sure the cpu can see the pressure. I had a malfunctioning low tire pressure icon show up and the pressure was checked and fine. The icon would stay on for a while or flash or eventually go away.

Peter K. 
Rating:
5.0

Great service and the People.

Sen V. 
Rating:
1.0

My overall experience with U-Haul was not good. I was given a different location to pick up the truck from. I was picking up the truck on a Sunday and the office was closed but the website said I could pick up my truck from there. When I got there, the office was closed as expected but there were no trucks available for me to pick up. I couldn't get through to U-Haul's customer service for help. Thankfully, I was able to get a truck from the Rand Rd location but I lost nearly two hours in this process. I am very disappointed with U-Haul's website ordering system and their customer service for not being available.

Monal P. 
Rating:
2.0

I tried to operate through the 24/7 mobile pick-up. When I arrived, the key was not in the lock box, and neither of the dollys I rented were in the van. I had to drive back and get the dollys from this location later. This was annoying considering that I was charged per mile and about 7-8 miles could have been avoided if they had properly set up the uhaul ahead of time. Also, I tried to drop off the van through the mobile drop-off, but the uhaul website was completely unresponsive and kept kicking me back to the start of the drop off whenever I got close to finishing. This did not make my move any less stressful and I will likely search for other options in future moves.

Jonathan A. 
Rating:
3.0

Only frustration is that you location is understaffed and no one answers the phone. It is not only an issue locally, but your national customer service is bad too. Hold times are extremely long!

Jeffrey F. 
Rating:
5.0

Excellent service! Great People!

Sen V. 
Rating:
3.0

Guarantee out credit card information will be safe. I got an Amazon charge soon as after I gave up my card information and I don't even use Amazon.. I also noticed in the reviews someone els had the same problem with fraud. Otherwise I would love to recommend but in cash only if it's out of your guys hands.

Melissa E. 
Rating:
5.0

Just a job well done!

Michael J. 
Rating:
5.0

Friendly and fast service.

Robert D. 
Rating:
5.0

I didn't catch the gentleman's name when I dropped off, but he was super friendly and helpful. When I need another rental I'm going back here!

joseph F. 
Rating:
5.0

Outstanding service; vehicle performed well.

Mark M. 
Rating:
5.0

There were 2 gentlemen that helped us that day. Both were very friendly and helpful. Made sure the trailers were hooked up and secured correctly. Asked us if we had any questions all while laughing and joking with us. Made the visit go very smoothly.

Elizabeth E. 
Rating:
5.0

Thomas was great -

Terri K. 
Rating:
5.0

Brought in truck and within seven minutes we were reimbursed for the oil and off we went.

ANDREW G. 
Rating:
5.0

Just keep conducting business in as usual.

Sharon J. 
Rating:
5.0

Great people!

Patrick O. 
No reviews have been submitted for this location.

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