Signs and a secure drop box would be nice. I left the keys to the truck with a convenience store clerk, whom I not positive was actually associated with U-haul. Not enough information about how to return the truck. This process took me an additional hour, many phone calls to customer service, mixed directions about the process, and a lot of frustration.
Brent P
Lakestop 2
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services dans cet établissement :
Locations aller simple et locale® à Arlington, TX 76016
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisTruck was infested with bugs. Had to go to another location to get another truck. Took 1.5 hours to return the rental so over it. Customer service was very little help transferring me and leaving me on hold until finally the 4th rep got me taken care of.
CHARLENE PThe app didn’t work. There was no box to drop off the key and too 28 minutes to get to customer service and another 10 minutes to get a fix.
Benjamin HIt was a disaster. The drop boxes don't match instructions. The person at the store doesn't know anything about the process. The app was giving me trouble to drop off and pick up the truck. I will never use this location again. And I got charged for gas that I didn't use.
Rhonda ARandom guy approached me in the parking lot not uhaul gear on and takes the key. Didn’t know if he worked there or was steeling it. I took a photo of him and made sure he worked there. Super weird encounter,
Michael P