The customer service was amazing! The location was great even though the GPS did reroute me but I was able to find it without veering off too far. The process was easy and well worth it!
Donita J
Global Pack & Ship
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Ashland, VA 23005
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisWent thru the entire mobile drop off process on the phone. Went to put key in the drop box and there were instructions on the box that the truck had to be dropped off a mile down the road and then I had to come back and put the key in the drop box. Never again will I go there
William BI would prefer that the U-Haul truck and the rental office be at the same location. But the Global Pack and Ship staff was professional and helpful.
Steven MHave the vehicles located at the address of pick up not a mile down the road. Not everyone drives to pick up a u haul some people will uber and have no way to get a mile up the road. This location is terrible.
Danyse GThe van was located over a mile from the store where I got the key. I had to get a ride to the location later and by the time I got to the van, the link did not work. I called customer service and had to wait on hold a long time and then the first call disconnected. I called back and they were unable to resend the link. The pickup store was closed by then so I couldn’t contact them either. I had to pick up the van without verification of mileage or condition of van. The van had broken glass in the bed I had to sweep out. The blankets I paid for were also missing. I think they were placed in the wrong vehicle. I took the blankets from the van next to it, but there were only 10, not 12 as I had rented. The van was great except for the glass in the bed. When returning the van I had difficulty with the app. The photos were not loading properly. Overall I really liked the van, but the experience with the app, glass in the van, and missing rented blankets was a huge hassle.
Maura C