Nothing at this point.
Jeffrey H
Global Pack & Ship
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Ashland, VA 23005
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
The vehicle had an issue with one wheel. It bounced so much that we were actually concerned it was not tightened or would fall off. This is not a location issue. It is an issue with Uhaul in general. We were actually supposed to pick up from another location, but even though I made the reservation months ago, they notified me less than 8 hours before pickup that they wanted me to pick up at a location more than an hour away. We managed to switch it to this location which was closer, but I ended up having to pay extra to do one way moving. We also had problems with the app since we were picking up after hours. This is the second time I have rented and they are 0-2 on ease of pickup. Plan on spending an 45-60 minutes due to glitches with the app. We literally were standing at the door of the location, and the app told us we were at the wrong address. I had to call Uhaul, and they told us there are lots of problems with the app. Had to use the website instead of the app. Given that Uhaul always switches the location, has problems with the pickup app, and ends up costing more in the long run, I will look for other rental companies in the future.
Mark SThe moving van was not swept clean inside the cab and cargo area. The lock to get the key was difficult to open. I would have been stuck if I hadn’t had needle nose pliers to open it. It took an hour to get into the box and get going which totally ruined my schedule and didn’t change my return time. I will not use an electronic rental again.
Barry MQuick and convenient. The truck was not there, had to drive 1 mile to get it from another lot, but still easy and straight forward.
DARRELJOEL TREAD FOR YOUR OWN GOOD: Used 24_7 online pickup. This worked well, initially; however, the site was closed when I arrived and it too a while for the transaction to complete. I rented the truck for 6hrs , but paid daily rate. This was fine and it was my choice. At drop off the app required that I take a picture of the mileage (I drove 25 miles and full tank. I wen across the street and started filling the tank. I stopped after 20 gallons. I called UHaul customer service. Absolutely worthless! They referred to a "contract" that stated that I should bring the truck back 1/2 full! I asked to speak to a supervisor and the customer service agent lied and said she was not there and would be back Monday. Instead of offering to refund my money (approx. $50+ in overpaid gadoline) they said tough luck! They definitely earned this review. The apps is pitifully flawed, and UHAUL customer service is a good example of how not to conduct business
Luis A