The app said the key was supposed to be in a lock box on the back of the truck, it was in the store. I don't know if it is required of the employees to remove snow from the trucks but it should I don't have a snow brush because I have a tarp that goes over my windows for snow. I reserved the truck for 8am I did not leave the parking lot until 845am due to my keys not being were they are supposed to and having to let the defroster run to melt the 6 inches of snow on the truck
NATHAN P
BBs Food Mart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Ashtabula, OH 44004
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The truck was not ready for rental. The clerk had to perform the inspection from the last time it was returned.
IAN MPassenger window was left down, just rained, everything all wet. Also 1/2 bottle of pop was left behind drivers seat. This was a small but busy minimart. Could barely speak English, asked no questions, offered no information/instructions etc.
Homer DVery friendly good customer service
LAURA KThe store pickup was very disorganized with everything and I had everything set up so that we were good to go when we got there and we still had to wait at least 15 minutes
Mercedes J