The Uhual representative at that location was not helpful at all
LUIS L
Charm City Auto
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Baltimore, MD 21227
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 3,0 - Cote moyenne des clients
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The paperwork said 1/2 tank of gas but it was 1/4 tank. I had to go back in & get a worker to verify the file & let the agent at the desk know. Also the person that rented it before me left trash in it & a pair of ear buds. So I do t think it was cleaned before they rented it to me.
JULIE BThe trailer was stored with orange traffic cones stacked around it with an old car tire mixed in. No assistance was given by staff to put the trailer on my trucks hitch. “Put it on and let me know when you are done.” He inspected my set up with the safety chains on the hitch and said to me “you should have your wife check the brake lights before you leave.” The links texted to me to upload my drivers license and complete my rental were not functional. We had to use my wife’s phone to complete the rental? I have moved multiple times in the military using this company’s gear. Not EVER going back to this location.
JAMES YI received the 26 foot truck dirty and cleaned it when I got to my house. I left the crap that was inside in the truck on the side of the truck with the intention of showing the U-haul representative. However, when I returned the truck at the other location, the customer service representative told me I had to clean it in its entirety or I’d be charged. Worst experience ever. It wad my fault for not checking the inside of the truck before leaving the lot. Terrible experience. .
Sherma LMy uhaul experience was very pleasant thank you
Gary M