Extremely helpful and went above and beyond to help me
Veronica P.
Purdy Clean Car Wash & Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Barstow, CA 92311
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,0 - Cote moyenne des clients
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We were quoted at price and when we got there. The lady at the location stated to me that the truck was on E and if I brought the truck back on a 114 that I will get a $87 credit. When I return the truck. They charge me $87 stating to me that they gave me a $87 gas credit. She spied and I will and I was asking her. What if I bring the truck back on? E!Will you won't be charged anything? She should have stated to me that she gave me a $87 credit. But she did not. And I would have paid the full price for my rental. I thought my rental was one price and my rental was another price. It was very misleading. And I will not recommend U-haul or that place again. Because when you are quoted a price. That's the price you should pay U-haul or the car. Wash really got over on us. Because if my runner was 516 I would've paid the 5 sixteen, not the 487 and then been charged $87 and they're giving a 20 something dollar credit of the $87. This was a mislead on all aspects of this deal. I was quoted a price for $487 $87 but then was charged at extra $87 for a truck that I received on E and ya got a fuel credit from me. I think this is so misleading on so many ways. That's why I would just be messing with pinski. Or budget trucks. U-haul gets over on its customers. I had a one way rental. I did you guys a favor if you wanted to charge me to 516. You should charge me to 516. This was a misleading, the conversation and a rental. If my rental was more than it was and you gave me a $87 credit. You should have said that. You were going back-and-forth back and forth with me. And I told you that I did not want to credit. And at that point you should have said well. The price has changed to 516 and I would have paid the 516 I put almost a $140 in your truck. Your truck was on. E!At and then when I returned the truck. To the location in Las Vegas. I guess the man had his cousin or whoever returning the truck. It took a hour to return a truck. I wouldn't went to a real location. All these subsidized locations you have are misleading and ghetto. He was doing a drug transaction when we were returning our truck.
Jabreena S.Everything was great
Erick O.Return location was a bit far
Mathew A.Friendly, fast service. I was late returning due to a flat tire and locking the keys in my truck & they gave me a break & didn't charge me the extra time, very much appreciated.
tralena K.