Check in/out was the quickest we've ever had. The vehicle was on the premise. Your online form should be more clear about a one bedroom--stating efficiency and/or size of apartment. It was deceiving and I would have chosen the wrong vehicle if I hadn't called and confirmed.Ellen M.
Trailer Rental & Towing in Bensalem, PA at U-Haul of Bensalem
Bensalem, PA 19020
(W Of I-95 Exit 37 Street Road; Between Knights Rd and Hulmeville Rd)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Bensalem, PA 19020
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at 14,95 $!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Aaron was nice enough. Equipment was good. But I did all of the online check-in fast before, including sending license pictures. When I arrived I had to wait behind other customers who did not preregistration. Took 45 minutes to pick up the vehicles. One clerk on a busy Sunday morning. Should be a way for preregistration customers to get in and out fasterMichael M.
Customer service was very helpful in PA, gave me directions and went the extra mile for me, maybe it's just NJ but compared to PA, uhaul in NJ is a dump.Brandon S.
I had a good experience renting a truck. All the staff, especially Aaron, were very helpful and friendly. I recommend this place.Selamawit T.
Very friendly, professional, and helpful staff! Thanks for the assistance!KENNETH K.
Web site not so user friendlyCHRISTOPHER S.
Attendant was real helpful.Robert F.
Mr. Hill was very nice. He was concerned about the broken rubber tie down being broke, but otherwise, very professional, but relaxed enough to joke around.ALAN D.
I was charged a $20 fee for after hours service when I dropped the truck off at 3pm (the paperwork says I dropped off at 5pm). When I dropped the truck off the manager told me he has two trucks to check in before me and I could just leave the key. Well that was a mistake apparently and I should have waited there until he could check me in. I have used Uhaul at least three other times before this and never had an issue but next time I need a moving truck I'll either hire a moving service or look at Penske.Dennis A.
I returned the auto transport two 2180 Street Road in Bensalem early the man that was there on Sunday June 7 was very helpful even though it was close to closing time you should hire more people like him if you can find them he's a keeper give him a raise.Roy R.
The best customer service ever!THOMAS N.
Great serviceWilliam N.
We had the truck the biggest truck they had very clean very well taken care ofWhen I went to pick it up I was in and out of there in less than five minutes and when I returned it also in an hour and five minutes staff was very helpfulGreg P.
No recommendations. Overall a good experienceCharles H.
The process got off to a rocky start. In the case of providing someone else's name and telephone number for one of your agents to call: you need to be more explicit! I didn't realize you were going to call someone at 7a on a work day. A little heads up...jeez. there was the issue of the mileage(18400 mi on the odometer) being wrong in your system (41454 mi in your system). A previous customer was definitely overcharged. Other than that, I had a pleasant experience.Steph O.
Always have what I need or helps me find something great staffJames B.
Not sure think the place is top notch!!!James B.
The man at this location was very helpful and understood all of our needsANGEL A.
Overall a great experience. Pick up and drop off we're nice and easy. Staff was more then helpful.Eugene M.
Tori the manager is friendly and helpfulJOSEPH H.
Great manager, very smooth process!!!EUGENE K.
Nothing I can thing of. The staff here is very helpful and has never missed a beat whenever I've rented. Equipment is clean and ready as scheduled. Grab and go! Very convenient.Robert A.
The employee does what he can bit seems always working alone. My trailer was not only not at the correct location. Did not have the hand trucks I needed or the size trailer I ordered. I even hired and paid 2 movers from u haul .com. Due to the time wasted driving to 3 different locations I missed my appointment with the movers and lost the $150, I paid. I lost time and money and had to move myself. I still require a rental trailer to finish what the movers I paid did not get to do. I will not use u haul again.William M.
more communication with parties pleaseYong Y.
I scheduled for a 24/7 anytime pickup. I arrived early to my set time and attempted to do the online check in and was told to i had to wait until the store opened. If i had left my appoinment at the original time of 8am i would've been stuck waiting for an hour for the store to open. Upon checking in, the Uhaul representative seemed unprepared asking me if i was â€œsure i was at the right storeâ€ then proceeded to finally track down my registration info. The truck was not only not ready, it had not been physically checked over or cleaned and because of the reps failure to go out and check the trucks condition i got stuck with a $25 cleaning fee. Upon returning with the truck the same rep came over to me telling me i had to sweep out the back of the truck which there was no debris in there to begin with. The rep also failed to check me out and confirm miles or ask if i even wanted a receipt. I've rented quite a few uhauls and this is probably the worst expierience i have had.Mark M.