Lock on the lockbox was rusted and had to call for help 3 times before I could get it unlocked witch took well over an hour to pick up the truck. This experience was so bad I will never use UHAUL again for any type of rental.
KEITH H
Berwick Supply
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Berwick, LA 70342
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- 4,0 - Cote moyenne des clients
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The placed was closed when I arrived and was having major issues with the online check in which is not user friendly at all. Along with phone support which didn’t offer much support as well. Fortunately an employee showed up to check on something and graciously helped out with the pick up of the truck. The booking store where we made the reservations was terrible.
sterling mNoting, the Manager was very helpful, polite and professional!!
Blair SThe worst experience of my life…but thanks 2 ur customer service they made it a little better
Mekeltinay BThey did not have moving blankets, even though the website said they did. But they said that that's a U-haul problem, that the website was out of their control. I should have called to confirm. But all worked out well, I was able to use some old bedspreads.
Ronald M