There was only one person working. Wait time to pick up U-Haul was almost 40 minutes.
Kelly C
The Mail Box Store
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Bethalto, IL 62010
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisStay the way you are...100% satisfied
Floyd PEverything is pretty straightforward. Though if you're going after hours such as I did, it may be a bit confusing as to where you go to. Of course, that all becomes alleviated at the end of the online submissions. They go over everything nicely, then explain everything you're supposed to do, with pictures.
Justen FI sent over to U-Haul complaint dept. Pictures of the inside cab of the truck and the end closed back cabin , it was all completely filthy!!! If we wouldn’t have been on a specific time frame of picking up cabinets and people waiting on us to help load and unload them at our destination I would have went back inside the place and cancelled the reservation!!! It was very obvious it had not been cleaned in months! They also only had the one 15ft. Truck on their lot, and that was the exact size we needed. I called U-Haul when I got back home and told them how the gentleman at the MailPto store in Bethalto just kept saying to me. Ok I’ll clean it for you , and I said no I didn’t make the filthy mess , it was there when we rented it 3 hours ago, he repeated again , ok I’ll clean it for you , I finally just said ok I’ll just call U-Haul when I get home and turned to walk out , and he blurted out the 1-800-go U-Haul number, as to say sure go ahead I don’t care !
RALPH AStaff was very helpful. It was a snow day so this location was closed but he talked me through coming and picking it up. Everything went smoothly! Would recommend!
Sierra M