Trailer Rental & Towing in Billings, MT at The Storage Place
(U-Haul Neighborhood Dealer)

143 reviews

5504 King Ave E   Billings, MT 59101

(406) 245-1072

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 5 pm
  • Sun: 10 am - 4 pm

Services at this Location:

Contact Us

(406) 245-1072

5504 King Ave E
Billings, MT 59101

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 5 pm
  • Sun: 10 am - 4 pm
  • Free towing inspection
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Billings, MT 59101

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at 14,95 $!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

143 reviews

Let us know what you think.
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Write a review
Rating:
1

Lady that was working and help me with trailer was a raging bitch! Customer service was awful! She acted like she was doing me a favor by renting me this uhaul trailer. Never seen so bad customer service. Never do business there again and strongly advise no there's do either.

chad S. 
Rating:
3.0

There are more well stocked places in the Billings area, but, this is adequate.

GLEN M. 
Rating:
4.0

Never went inside, but the return process was quick and easy.

erika J. 
Rating:
5.0

The gentleman was very helpful.

Jackie R. 
Rating:
2.0

Out of the way, small, not much room to park the trailer, hours were minimal and employees were later than posted hours,

Jeremy J. 
Rating:
3.0

I was charged for insurance I didn't ask for. The truck felt like the transmission was giving out. The folks inside were kind.

David F. 
Rating:
5.0

It was frustrating picking up the truck and trailer in two locations, other than it was a quick and easy experience. The truck was power full but bad fuel mileage.

Andrew Kirk P. 
Rating:
2.0

The trailer was filthy and we had to sweep it out before we could use it. We had to go get a broom as we did not have one with us. The facility was closed when we got there and had to wait until she came back and opened. It was after 10 AM. I requested to pick the trailer up at the location on Grand and was told I would have to pick it up at the 'Storage Place'. Not very convenient! I will be checking other options before I rent U-Haul again.

Matthew C. 
Rating:
2.0

Drop off location workers were very unprofessional. Every one had an attitude and was very unpleasant to work with.

Robyn H. 
Rating:
4.0

This location provides much better customer service than the location in Missoula!

timothy V. 
Rating:
1.0

The day before I was scheduled to pick up the moving truck, someone called to tell me there was no truck. I would have to drive 100 miles to another state to pick up a truck. I used my own car, paid for my own gas, and used 5 hours of my own time. This caused me to have to hire someone to clean the home where I was moving from, because I had no time to do it myself. I asked them to get that truck to my town. No. I asked for a discount. No. The response from UHAUL was that they would not charge me for the extra day and milage on the moving truck. A complaint file was opened for me, but I have heard nothing from UHAUL. This was more than an inconvenience. I had this unexpected trip, with my professional truck driver, to pick up a truck that I had reserved plenty of time in advance. All this before a two-day interstate drive to my new city. It cost me real money. At least UHAUL could have given me more advanced warning. I would like a partial refund as compensation. The floor of the truck was filthy. My driver said the truck was safe, pleasant to drive, and he made good time.

LORNA A. 
Rating:
1.0

You can make sure that your hydraulic brakes are working and don't send the driver into the ditch, destroying truck, trailer, and the contents of the trailer. That would be a wonderful start. Furthermore, when i call to get replacement equipment, understand that I MIGHT need an upgrade to a box truck since your faulty, dangerous trailer DESTROYED my towing vehicle. What good, exactly, does another trailer do for a customer if that customer no longer has a vehicle because it was destroyed in the accident caused by your failed brakes? I'm still waiting to understand that logic.

Bethany B. 
Rating:
5.0

Excellent customer service

Cody M. 
Rating:
5.0

Awesome customer service.

Gregg B. 
Rating:
5.0

Very grateful thank you so much

Rebecca R. 
Rating:
5.0

Easy pickup and return. Great customer service.

Todd M. 
Rating:
3.0

woman at this location very rude, told me I was dropping off at wrong location, and I would be charged. told me if I had problem to call 800 number, I called, lady was very helpful told me long as same city it was ok, went back inside rude lady then called herself was told it was ok, then she proceeded to complain how they had to many trucks

David K. 
Rating:
1.0

He needs to learn how to communicate better and not be an asshole and dick to everyone who walks in. Poor customer service all round

KAMI M. 
Rating:
5.0

Very friendly and helpful. Opened up early when he saw me arrive. Thanks for everything..

Keith Y. 
Rating:
5.0

Public accessible restroom.

James M. 
Rating:
5.0

See above statement

jack B. 
Rating:
5.0

Super fast service. I completed the express Check in the day before. I was in and out in 5 min!

Rod H. 
Rating:
3.0

i needed to flip the ball on my receiver. they owner there sayed they do not have any wrenches there. I find that hard to believe if they are keeping up equipment and would sell me a new receiver and ball. I was 6 hrs from home and had to go buy wrenches.

Michael S. 
Rating:
3.0

Advertising and listing should help consumers find this location. The truck was muddy inside and out. Agent said it ‘was normal'. Took forever to pick up at location.

Gregory H. 
Rating:
2.0

Access in and out is tight and congested - could be a real problem with several customers at once.

JOHN H. 
No reviews have been submitted for this location.

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