the customer service at roundup self storage was excellent. the proprietor went out of his way to work with me and was very pleasant. the uhaul online reservation system left much to be desired. it seemed that the internet site as well as the Uhaul customer service over the phone seemed to have a poor understanding of what was actually available at the location I was attempting to rent from. the online procedure of uploading photos of sensitive documents (ie drivers license) was clunky and frequently did not work. it was not clear when and how to upload dox for the reservation. maybe this system works better in more urban locations, but in our rural town, the process was pretty frustrating.
Daneil Asay
Roundup Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Bishop, CA 93514
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Very helpful and polite.
Blaze CordaroGreat transaction, interesting location, good customer service.
Tracy PayneJeff was very kind, helpful and patient, he did a great job with us, we are very thankful with him.Thank you!!
ALBERTO MALDONADOThis place is great to rent from. This man is so nice and professional. I will always use his rental place. We arrived earlier than our scheduled time and when we contacted him, he allowed us to pick up the U-haul early. Great personal relation skills.
Thomas Linnastruth