The U-Haul itself was showing some signs of wear and tear. This is not unusual for a U-Haul. However the back of the truck was not cleaned out before I rented it and I didn’t know it until I got it back to my building and I had to sweep out debris. The seatbelt part where you connect the belt to lock it in was broke and so was the underneath part of the dash. The tire sensor light was also on the entire time. Facility was clean. Service was ok. Two people were working in the lobby and I didn’t get the impression either one was too excited to help me. Overall the experience was average.
NICHOLAS S
Mini Mall Storage Bloomington
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Bloomington, IN 47404
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Avis vérifiés des clients
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Comment U-Haul Fonctionnement des avisGreg was extremely helpful with both our uhaul and storage unit. He went out of his way to make sure we had everything we needed and organized last minute changes for us which saved our day!
Lakshmi AI had a disappointing experience at this location and wanted to share my feedback constructively. The staff member arrived nearly an hour late with no prior notice or apology, which caused an unexpected delay on an already busy moving day. Additionally, when I arrived to pick up my reserved 10-foot truck, I was informed that none were available and was given a 15-foot truck as a substitute — despite several 10-foot trucks being visibly parked outside. A clearer explanation or better inventory management would have been greatly appreciated. Driving and maneuvering a larger truck than planned made my move significantly more challenging, particularly navigating the parking lots and tight turns on the IU Bloomington campus. It added unnecessary stress to what was already a demanding day. I also found it difficult to get clear answers regarding the pricing and charges, which left me feeling uncertain and confused about what I was being billed for. I understand that busy days can be challenging for staff, but I believe customers deserve attentive service, accurate reservation fulfillment, and transparent pricing explanations. I hope this feedback helps improve the experience for future customers. Unfortunately, based on my visit, I would not be able to recommend this location at this time.
NAGENDRA KEverything was quick and easy
Shawna OI found out the evening before my reservation date that no one would be available on site and I had to use the truck share self rental. Such a clunky process and an inconvenient experience.
Renita R