Professional, and courteous
Genina H
Muffler Brothers
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Bowling Green, OH 43402
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisService was great!
John HAdded the safe move even though I declined it. Also saw in the receipt they would charge an extra $20 to return when closed. Didn't say that online and didn't mention it when I got a 24 hr reservation at 11am on Saturday and there closed Sunday.
Thomas PI’ve rented a van from this location the last two times we moved. The first time, the van was dirty upon receiving it with cigarette ashes all throughout the cab. I thought it was a one off but the van I received was dirty this time, also. Cigarette ashes throughout, spilled coffee and drinks, dog hair everywhere. The app didn’t allow me to upload pictures showing the state of the interior when I picked it up. I cleaned up the spills, cigarette ashes and dog hair the best I could but it’s not something one should have to do when paying to use a clean vehicle. I spent time during our move to clean up other peoples messes and left it clean for the next people. I get that everyone’s definition of clean may be different, but dog hair and cigarette ashes and smell are clearly not great. I was also double charged during rental. I was charged when I extended the rental during the week and then charged again for the extended time when I dropped the van off. When calling the muffler brothers to extend the rental, the person answering the phone was obviously not pleased that I needed the van another 2 days. It’s not like I was stealing the van. I ended up paying twice for the extension. All in all, it wasn’t the best experience but there aren’t many options when needing a vehicle for moving. I’ll obviously look for other options or talk to the customer service representative about the issues before another rental.
SARAH KMuffler Brothers is the best! Always a great experience - quick. courteous and professional! Thanks!
James A