The store says it opens at 7, the manager didn't get there until 7:15. He also wasn't sure if he had all the materials I ordered. Some how he clicked that I would return it to a different location than anticipated.
HANNA S
Boyds Country Store
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Boyds, MD 20841
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The folks at Boyds Country Store were extremely helpful with the website giving me issues. Truck was great. Pickup and drop off was a breeze. Thanks again!
Brandon WI ordered two appliance dollys and one utility dolly, and they were not there when I picked up the truck. The person I was picking the truck up from didn't seem to know I had a reservation. The truck was given to me with a 1/4 of a tank of gas. Very frustrating experience on the day I was moving.
Jessica KMy friend and I were biking 350 miles from Pittsburgh to Washington DC on the GAP and C&O trails when my friend fell and got injured in rural Maryland, leaving us in need of transport for our bikes and gear. On August 21, with only two days left, I called U-Haul’s main number and spoke to Tricia. She quickly assessed our situation, found our location using a mapping app, and located a nearby U-Haul with the smallest truck available, 9 miles away (Boyds Country Store). Tricia reserved the truck and canceled our previous reservation, knowing the next closest location was too far for us to reach. Thanks to her swift action, I was able to retrieve the truck, pick up my friend and our bikes and gear, get his injury checked, and return to Pittsburgh. The very helpful proprietor of the store mentioned that Tricia’s quick reservation prevented another customer from renting the truck shortly later. We are deeply grateful for Tricia's understanding, urgency, calm demeanor, patience, and resourcefulness.
THOMAS SNot all reserved equipment was available.
David S