I answered “No” to the second question solely because the facility was closed when I dropped off the truck.
Roberto C
Midgard Self Storage 9th St
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Bradenton, FL 34205
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisInside of cab and back of U-Haul wasn’t cleaned out before my rental
Shelton HYou could've mentioned the fact that the truck was not in the same place as the storage unit. Which was further out than where we moved.
Sara PFast
Charlotte GTerrible service. According to U-haul app the place opens an 9am. I made 10' truck reservation at 9.30. When I arrived the office was closed. I called the phone number which was on the door. Lady said someone will be there shortly in 15-20 minutes. Of course no one appeared in 15-20 minutes (even in 1 hour). I called them again but nobody picked up the phone. And I checked in online, but system didn't give me access code for the lockbox. Instead of that there was note Please go to the office. But office was closed! I called U-haul directly and they gave me access code for the lockbox. But there was key for 15' truck, not 10' one I needed. I said I'm ok with 15' but I won't pay more. 10' rate is $19.95, 15' - $29.95. U-haul agent confirmed they won't charge me more, because I reserved 10' truck. Finally I was able to take 15' truck. In 3.5 hours I received voice message from local office and they said they have missed call from my number. It means someone appeared only in 4+ hours after official opening time! When I return the truck the office was closed again. I checked out online and U-haul app showed my receipt. The was $29.95 rate instead of $19.95. I made note that I don't agree with amount. A few days later they sent me final receipt with $29.95 rate. I called them and explained everything 3 times, because every time they transferred me. Finally one agent promised to refund $10 difference and $5 discount. Will see. Again. Terrible service. I wasted 1 hour of my time during pick up and 1 hour to settle the final amount. Terrible. Terrible. Terrible.
DMITRII L