The person that I deal with did not have good customer service he talk real low couldn’t understand what he was saying and the problem I have is every time I reserve a compliance dolly they never have any
MARSHALL W
Lithia Food Mart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Brandon, FL 33511
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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They charged me for gas when it had a full tank. They daid only half tank They lied i have proof. I would definitely not recommend to go there.
Michael CThis location just needs to make sure that they enter information into the system when they're called on the phone. I called to extend my rental and extra day but then received a call from the location where we were returning the truck wondering where the truck was. We had to explain that we had called the renting location but apparently they had failed to enter the information in the system.
SCOTT PAttendant at location was excellent. Went to location on SR 60 first. Not very helpful. Didn't know that the entire process must be done online. This is NOT convenient for all people to navigate but the attendant at the renting location was great and walked me through the entire process. The people at the first location weren't helpful, they just told me I had to have a reservation. They did tell me where the nearest location with a truck that would meet my needs was, once I prompted them to.
WILLARD C1. Truck was dirty when we got it 2. Tank was below a 1/4 full 3. Had a ton of issues with the reserves drop off location and it getting changed on me 4. When we returned the truck, we were charged $5 on top of what we already paid despite all the problems we had already encountered… we return the truck with WAY MORE gas then we got it, we went 5 miles over the allotted mileage I guess and were charged for it even though the drop off location was way out of our way. So needless to say, our renting experience was absolutely atrocious and we will be using enterprise or some other business next time. Do better.
Melissa B