Easy, Convenient! I’ll use them again!
Doug W
Pump N Munch
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Brooklyn Center, MN 55430
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 3,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisLess attention and not knowledgeable.
Johnson GExcellent pickup and drop-off service
LAN XOur pickup location was changed to the Pump N Munch the day before pickup. When we arrived to pick up the truck the clerk claimed that he couldn't complete the pickup transaction on the store's iPad (not sure if it was an iPad problem, software problem, or employee training problem because we couldn't really understand what he was saying). We had to add the U-Haul app to our phone and complete the pickup that way. The app is horrible. It was difficult to progress to the next step after entering information, and it required 3 or 4 phone calls to U-Haul support. The support people were actually helpful on the phone though, so shout-out to them. After way too long trying to fight with the app and multiple phone calls, and a phone call from U-Haul to our emergency contact to vet us (really?, after we pre-reserved the truck and gave our credit card information when making the reservation) we finally got the magic confirmation number to show the store clerk so he would hand over the key to the truck. We had also reserved furniture pads and a dolly, but they were not in the truck when we picked it up at the Pump N Munch, so we had to go to another U-Haul location to pick those items up.
Thomas SCommunication, accountability, transparency and accuracy. I was intentionally overcharged for both mileage and gas. And even the refund amount that was issued was also incorrect. Had I not kept pictures and receipt, I wouldn’t have been able to challenge the bill.
Joseph S