LOVE the desk staff....always friendly and enjoyable to work withRebecca S.
Trailer Rental & Towing in Byron Center, MI at U-Haul Moving & Storage of Byron Center
Pour nous contacter
Byron Center, MI 49315
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Byron Center, MI 49315
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I was charged for a "MI Charge" on the rental. The rep at the store could not tell me what it was for. They just told me to call the "State of Michigan". Then when I was handed the keys the rep told me to fill up the tank upon return, which I did because I was instructed to do so, but the tank was not full when I took the rental out. When I went to return the rental the rep said I was supposed to take photos to prove the tank was not full. But at the same time when the rep checked in the rental they checked the gas level before giving the final receipt. Shouldn't they of know what the gas level was when the prior renter took out the vehicle? Why is up to the customer to prove what the gas level was when the rental was taken out. I basically paid for the gas on my trip and the gas for the prior renters trip. What a rip off. If this is your normal business practice then you will be loosing a lot of customer very quickly, including myself. Will never be renting from U-haul again even if it means I will be paying extra with a company that is at least honest and straightforward. ZERO STARS.Mutaz K.
Only thing was my reservation said I would get a confirmation call the day before and I did not. so I called the national number and they confirmed. Not a big difference for me, but would have preferred the call.Linda S.
Phone based renting was pretty awesome, just wish fuel was not super close to 1/4 tank, I'd like to see u haul keep it at 1/2tank because there is a penalty at 1/4 tank. Also would like more public info on that trucks specific tank size and mpg, the green meter is kinda silly. Id like it to be easier to calculate how much fuel is needed. And I'd like to not donate excess fuel or be reimbursed. Otherwise great experienceSteven W.
Nice people. Easy and simple drop off process. It was nice to see they were properly cleaning vehicles as they arrived.Joel H.
They so friendly and niceRAFAEL A.
The staff makes the effort, but proficiency is not at the top of the skill set. System issues, a lack of acknowledging customers as they walk in and errors points to poor training.MICHAEL JON C.
A very organized and clean environment. The clerks were especially helpful and friendly.Paul P.
To tell customers to make sure that their phone is charged, if they are dropping off after hours. ;)Connie B.
Communication was great!! Drop off location was closed don't have any information for this part of the survey, but it was easySTEVEN RICHARD C.
Truck wasn't ready. Deposit request was not communicated until I arrived. Overall I wasted a lot of time waiting for the truck, that set me behindHassan T.
Got put on a reservation for a 15" one way van that ended up being taken from me when I got there by the customer who walked in before me. Called the location back that I reserved with after being turned down. Wait for 15 minutes on hold. Drove back to the location and got a 10" one way instead that ended up have a tire 40 psi low on pressure and the tire sensor stopped working after I stopped to try to fill it with air. Also, before I left, I informed then my gas was at a quarter tank and I was charged for a half.0Dean G.
the ladies there were professional and fun. made the whole experience enjoyable. the hook up of the trailer was quick and safe. i had no doubts that they knew what they were doing. i plan to rent trailers from this location any time i need to haul anything. Great service and Great personalities.Charles B.
The folks here go above and beyond to make sure your experience is delightful and safe.Sam C.
Took me a min to figure out where the key box was to get the keys. Not a big issues. ðŸ˜ŠJaclyn A.
Nice clean van in very good condition. Easy to reserve and pick up.Steven P.
Have more than one person working for one. When we returned the truck Zach was overwhelmed with customers and told people with returns that we could just leave the keys in the truck and he would email receipts. I got my receipt and was severely overcharged by Zach. The same amount of gas when I picked up the truck was the same amount as it was returned. The appliance dolly was overpriced as well. I will never use this location again.Barbaraann D.
Nothing! Equipment was ready on time, clean and well maintained. Service personnel were very helpful and polite. I will do business with the location in the future!Ricky H.
The first truck we rented had no tail lights and drove terribly and the 2nd one had a headlight outHillary H.
Very accommodating and helpfulDomingo G.
Nice staff. -Made me smile.Richard P.
Everyone was very kind and courteous. Very efficient. Highly recommend to others to utilize their services.Jeffrey P.
All good maybe 1 more personDonald B.
As I was driving down the road, huge chunks of snow and ice would drop from the top of the truck onto the windshield and more than likely onto the car following me. On the other hand, the girl who waited on me had the best sense of humor! It was very much appreciated.Tonya C.
We let them know at the Byron Center location how bad the tires were.MICHELLE RENEE M.