Super fast pick up. Slowest part was the online check list before and after use.
Adam K
City Car Sales Ltd
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Calgary, AB T2G4R7
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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U-Haul Rental Experience Review My experience renting a U-Haul today was generally smooth, though there were a few notable hiccups. Pros: Early in the morning, when I went to pick up the truck, the garage door was frozen shut due to the cold weather. However, the business owner was very proactive and quickly contacted U-Haul headquarters to resolve the issue. Thanks to his quick actions and excellent service attitude, I was able to get the truck without much delay. Cons: After I finished moving, I accidentally locked the truck keys inside the vehicle. I had no choice but to call U-Haul’s roadside assistance, which cost $200, even though a local locksmith would have charged only $100. The service initially promised to arrive within 15 minutes, so I didn’t call a local locksmith. However, it took nearly an hour for them to show up, leaving me waiting in the cold. When the roadside assistance team finally arrived, it consisted of two individuals, one of whom was the locksmith company’s owner. The process of unlocking the truck was quite rough. He tried stepping on the tire to climb up and reach the window but couldn’t do it. Then, he attempted to use the homeowner’s trash bin as a stepping stool, and when I stopped him, he tried to grab the neighbor’s trash bin instead. I had to intervene again and explain that these were private properties and couldn’t be used. He seemed annoyed by my objections but eventually managed to unlock the truck. Conclusion: Overall, the U-Haul rental experience was decent. The business owner provided excellent service, and the rental process itself went smoothly. However, U-Haul’s roadside assistance was disappointing. The delay, coupled with the unprofessional behavior of the locksmith team, made for a frustrating experience. I hope U-Haul improves the quality of its roadside assistance service and the professionalism of its partners in the future.
KE XNo room to put large units26 foot
Stephanie WEasy dropoff no problems.
Micky MI have got charged for more time than I actually used equipment and truck.
Sviatoslav K