Tire was very low, told rep at site and he said to bring it to him to fill it. Brought it to him and his machine didn't work. I had to take it to a gas station band do it myself. Very inconvenient since truck was large and difficult to maneuver at a gas station. I also got mis charged at the end. Just got my credit card bill. I got charged for 139 miles rather than 22 miles that I actually used. I told guy before renting that online it is giving wrong mileage. He said don't worry take pic and they will adjust it. It never got adjusted. Now have to go through hassle to get it fixed. Very disappointed
Location de remorque et remorquage à Canyon Country, CA chez U-Haul Moving & Storage of Canyon Country
Déménagement en provenance/direction de Canyon Country, CA? Les remorques fermées et carrossées de U-Haul sont ingénieusement conçues pour protéger et retenir vos biens précieux, alors que nos remorques ouvertes sont idéales pour tirer des matériaux de construction ou d’aménagement paysager et des articles de gros volume. Les remorques pour voiture de U-Haul sont dotées de rampes à chargement facile pour un chargement sans effort des véhicules, alors que nos remorques pour moto sont légères et faciles à remorquer. Obtenez GRATUITEMENT des estimations de tarif pour la location de remorque à Canyon Country, CA 91351 dès aujourd’hui!
Obtenez GRATUITEMENT des estimations de tarif de location de remorques ouvertes et fermées, pour voiture et moto à Canyon Country, CA
Les remorques fermées à Canyon Country, CA sont légères, aérodynamiques et conçues pour offrir une plus faible consommation de carburant, facilitant le remorquage. Chaque année, des millions de familles utilisent nos remorques carrossées pour déménager. U-Haul offre une vaste sélection de remorques carrossées à louer dans la même ville ou pour un aller simple. Consultez les tailles de nos remorques fermées et réservez en ligne une location de remorque chez U-Haul Moving & Storage of Canyon Country!
Les remorques ouvertes sont idéales pour le remorquage de charges grosses ou surdimensionnées à Canyon Country, CA 91351. De nombreuses remorques ouvertes sont louées avec une rampe de chargement pour plus de commodité. La sélection de remorques ouvertes offertes chez U-Haul Moving & Storage of Canyon Country représente une solution abordable pour des projets d’amélioration résidentielle, la livraison de meubles ou le remorquage de véhicules récréatifs. La location de remorque ouverte est également populaire auprès des entreprises pour la livraison et lors de salons commerciaux. Les remorques ouvertes sont offertes en une variété de dimensions et de styles afin que toutes les voitures puissent les remorquer.
Remorques pour voiture
Déménager à l'autre bout du pays en transportant votre voiture sur une remorque pour voiture représente une manière sensée d'économiser du carburant et d'épargner des milles d'usure à votre véhicule. Notre chariot de remorquage représente une solution de remorquage abordable pour les véhicules à traction, alors que les remorques porte-voiture sont idéales pour les déménagements de longue distance. Les deux remorqueurs offerts à Canyon Country, CA conviennent à la plupart des véhicules et ils représentent également une option plus économique que de faire appel à une dépanneuse lors d’une panne. Que vous remorquiez votre voiture avec un camion de déménagement U-Haul ou avec votre propre véhicule, vous pouvez louer une remorque pour voiture pour un déménagement dans la même ville comme pour un aller simple.
Remorques pour moto
Les remorques pour moto sont légères et faciles à remorquer en plus d'être équipées d'une rampe de chargement facile d'accès. Chaque remorque pour moto est également équipée d'une cale intégrée pour les roues avant et d'anneaux d'attache robustes pour soutenir les motos les plus lourdes. Réservez en ligne dès maintenant votre remorque pour moto à Canyon Country, CA !
Accessoires pour la remorque et le remorquage
Entrez l'information sur votre véhicule et nous vous aiderons à trouver la bonne attache.
Achetez des boules et des montages d'attache de remorque standard et spécialisés.
Évaluations des clients
Upon arrival line was really long to pick up so I was a bit worried But in no time I was checked and on my way. My vehicle was a little dirty inside. But at least it didn't smell like a smoker. Over all good service great truck. Will use again.
Tell them that u have to check in at the location on site !!! It on your phone when your mobile And then you can avoid the $20.00 charged for not staying on site
They don't guarantee your advance online order, they tried not to give the appliance dolly that I booked online, until I ask for a Manager then suddenly they found one. The worst part is that they gave same dolly to a customer after me, is there any customer preference??? I hope you treat your customers equally.
The cab was full of cigarette ashes. My appliance dollie was not in the truck. I was overcharged for everything.
APP HAS A LOT OF KINKS. I WAS TOLD I HAVE TO RETURN THE TRUCK AT 630 THE APP SAID 5PM. I WENT ON LINE TO DO THE 24/7 SO I WILL NOT HAVE TO WAIT WHICH I DID ,OR A LIMIT OF TIME TRYING TO RUSH SO I CALLED AND THE TIME WAS CHANGED OVER THE PHONE, THE PERSON SAID THE APP MUST HAVE CHANGE THE TYPE OF RESERVATION.BETTER INSTRUCTIONS TO COMPLETE ALL THE PICTURE TAKING PRIOR TO ARRIVAL WOULD BE NICE
When I first came in to the office today I came early because I wanted to be able to have a truck however when I arrived be female associate told me that there was nothing available and I told her I asked her not even for four hours and she said no she looked at me stone faced and told me no. I turned around I walked back in the line the third person now and the line reserve myself a truck which I wanted to begin with and check out my truck with a different sales associate. How could you have somebody turned me away and tell me there's no trucks available when there were trucks available? She was very rude and she did not try to accommodate my needs and then the less I gave up my storage that I was leaving allowing a new tenant to come in making you guys money for Another week on rentals that I had already paid for and somebody had actually wanted my unit and I walk with her to the office and gave the OK. However that female associate that was working today should not be employed with your firm because she is a very horrible rude Person. I have rented two storage units Q U-Haul's and a third one today giving you guys hard earned money and to be treated like that by her was unacceptable. I hope somebody will address the situation. Thank you for giving me the opportunity to share
This location is doing fine
Todo bien un excelente servicio al cliente.
Technician who hooked up the transporter rented was courteous and professional.
Online checkout gets a little confusing and time consuming
Only 1 day rental at 19.99 I returned with extra gas than required. Overcharged almost $67.00. for: mileage- 1 x .49=..49 cents gas $7.12 tax, and 2 extra days of rental 39.99. Insurance-Quoted $10.00 charged $20.00 Gas $7.12 How many other people are being defrauded?! Disputing with Canyon Country, CA U-Haul, my bank, and reporting to Better Business Bureau, Yelp, and posting on social media to warn others of locations' intentional practice of ethical wrongdoing. Other than that, the vehicle was great! Local reviews warned of overcharging, I should have gone to another location. U-Haul locations are franchises.
The truck you gave me stalled out 4 times on me and I had to keep it in neutral while at a stop light to keep it from stalling on me . Although the customer service was great the vehicle was not. This will not stop me from coming back to rent again. Hope you can fix this problem. Thank you
Check out was bad, your system was down
The girl at the desk seemed miserable.
The share app technology did not work after multiple attempts. Myself and another customer had to wait for close to 20 minutes. Once the manager realized that the barcode had an issue, I had to wait in line before he had to cancel my reservation and start a new one. I waited for over half an hour total. As I was billed for time, I am not sure I was billed the correct amount. The whole idea of this technology is to reserve in advance, walk up scan a barcode, give keys to your vehicle finish the process and drive away. None of this worked.
Staff member David J was excellent as usual Very efficient
Great management and staff that are very customer focused and willing to go the extra mile to help customers. Really enjoyed this U-Haul location.
More locations open on sundays. Had to drive 39 miles to pick up my rental and was billed the additional miles to begin my move.
Andrew was the best. Thanks
I had issues returning my Van. I was told i had the wrong location and was almost charged extra fees even though i arrived at the location stated on my service contract. I had to wait in line to reslove the issue. Also i was charged a late fee for having the truck an additional day even though i brought it back on the correct day just later than the time that was on my contract. I understand the reason for late fees just seems like a poor way to treat customers
Perhaps the California location could be different, and maybe more caring and professional than the NY location. The person who cleared the return was very understanding of what I had endured during my trip from NY
I've rented from this location many times. The staff there is helpful and friendly. When returning the vehicle after hours and through the app. The process needs to be simple and quicker. Sometimes the app cannot read the drop off location and takes way too long to process. It's also a bit frustrating that the app does not save your general info when logging in to reserve truck. If you want customers to use it more often make it super easy and quick.
I do wish that there was a bit more of emphasis on the fact that most vehicle insurance policies do not cover "commercial vehicles." I discovered this after I declined coverage with U-Haul (it is very expensive IMHO) and had to go back, pay for an extra day and have contract cancelled and rewritten.