The truck we needed was not equipped with what we ordered. We requested moving blankets and received a dolly instead. Pickup was horrendous and took an hour and a half as the Uhaul app, which we were directed to have ready for the pickup, was not able to deliver us instructions and we spend a great period of time with customer service troubleshooting the issue. Admittedly, the malfunctioning app was not the fault of the Uhaul location, but I will never be picking up a Uhaul remotely again as there was no one in the office to help us. I thought I would be saving a few minutes by picking up our truck from a closer spot, but there is a much more larger and convenient pick-up in our city.
Ian M
Dedicated Auto Body and paint
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Charleston, WV 25302
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 2,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Everything was fine.Thank you.
Jay G