Its not really a drop off location arrow down to a repair facility just sooo confusing & have to do the app... I have maybe done app 1x & omg you must be kidding. Don't you pay people to do that & what if there was no inter world wide web?
RICHARD J
APR Towing & Recovery
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Charlton, MA 01507
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisNice guys helped right away
Romeo HParking area was muddy, but that's my only complaint!
Kristian SI spent over two hours waiting for the truck. The only message I got was error waiting for approval. I found out later that the truck was not even available to get the key. I was approved about 30 minutes after arriving. I tried calling the site and they said use the uhaul app because no one was on site to help. When I got to someone on the phone they said contact the site because the vehicle was not yet checked in. This is a totally unacceptable situation which could have been handled by the two parties and not require me, the customer, to do it my self. In summary, Long wait, Incorrect message on the app and neither side able to fix a fixable problem inflicting it on the customer.
luc pI like customer service. I do not like locations that do not have an office. After trying to use the app for 20 minutes in an area with poor service, someone finally came out and asked me if I needed help. So thankfully It worked out. Customer service is disappearing, very sad.
Timothy B