I was told that this location opened at 9:00 a.m. We wanted to pick the truck up at 8:30, but since the location opened up at 9:00 a.m. we waited. We drove around and could not find the U-Haul location. We then realized that the location was a parking spot in the back of a gas station. The gas station attendant told me that no one from U-Haul is ever at the location, it is not manned. I was not provided with this information and had to call for help and this delayed us another 30 minutes. Then once we were given the code, we realized the lock box was never locked to begin with. We did however have trouble getting the lock off of the box to get to the keys. A horrible experience.
Ted P
Radar 2400 Freight Dispatch
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Chicago, IL 60626
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThey charged my account over $80 for nothing ! I used the truck for less than 8 miles and they keep charging my card. Such scam!!!
Alliyah BAll good
Jan PThe lock was stuck.. it was very hard to open the truck without the help of the gas station providing me a screwdriver 🪛... Also the u haul app was giving me so.much errors that it was hard to use ...
Piotr AOne of the worst experiences ever. I tried returning the dolly back to the truck location where I had dropped it off because I forgot. Their webpage that had my rental details on it gave me a drop off location address that was not where I dropped it off. I Spent a lot of time physically, and on the phone with them, trying to get them to tell me where I had returned the truck to. They were unable to do that. U-Haul is a living nightmare.
Tim M