On both pick up and drop off and on previous occasions, the individuals who installed and removed the trailer acted as if they were doing me a favor and the process was an inconvenience.
Thomas C.Trailer Rental & Towing in Chicago, IL at U-Haul Moving & Storage of Portage Park
4301 N Cicero Ave
Chicago,
IL
60641
(Montrose and Cicero)
(Montrose and Cicero)
Services dans cet établissement :
Pour nous contacter
4301 N Cicero AveChicago, IL 60641
(Montrose and Cicero)
Services dans cet établissement :
Heures
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam - dim : 7h am à 7h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage du vin
One-Way and In-Town Local Rentals in Chicago, IL 60641
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
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Conteneurs U-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
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Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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Propane
Propane service delivered straight to your door!
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Trucks for Sale
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Very good placeðŸ‘
KAROL T.- Rating:
- 5.0
Really nothing service was great and fast
GUILLERMO L.- Rating:
- 4.0
After returning truck and tow dolly 2 days early received several calls from regional office questioning whether I had returned truck telling me truck showed unavailable for rent and I needed to contact location and find out why. Not my problem, yours
JAMES K.- Rating:
- 5.0
Everything was great.
TIMOTHY M.- Rating:
- 5.0
This my Go TO U-Haul . I appreciae the accurate and friendly service every time.
YVETTE S.- Rating:
- 1.0
We hired movers through YOUR website to help us unload. I talked to these movers 4 times to confirm they would be there at 2:00 p.m. And they did NOT show up! Called your toll free number 4 times for help. And every time it took me 30-40 minutes to reach customer service! And I did NOT get any help! Your customer service is HORRIBLE! I called the manager of where I rented the truck and when I returned it after hours, I was still charged an additional $20 for an after hours drop off. Which I had to call AGAIN to get it removed. I will NEVER use U Haul again.
KENNETH B.- Rating:
- 1.0
The customer service representative was extremely unpleasant and did not do a good job explaining things. Your company should do much better by training employees and teach them about customer service.
VINCENTE C.- Rating:
- 5.0
always like the c customer service at this location
AUGUSTINA A.- Rating:
- 2.0
I waited longer to get my van than it took to move. The first location failed miserably and when sent to second it still took a long time. I purchased a wardrobe box and the clerk gave me the wrong size bar so that was a waste. The good part was the return check in; swift and painless.
CHRISSA J.- Rating:
- 5.0
A free dolly
JOSUE R.- Rating:
- 1.0
Efficiency and communication need to be improved. I can believe that I made a reservation at 5pm saying pick up time is 6pm then at the end of the day I ended up having a van a 8pm. Worst still, I ended up not picking up the stuff I intended to cos the client sold it to someone else and left cos I fail the appointment time which was 7pm and I ended up getting there at 9pm all cos by U-Haul and U-Haul took my money for something I never got. You guys made profit out of my money and I still fuel the van top tank they way I took it despite of all what happened and you guys came back to my account and collect the balance $14. Very poor.
JULIUS F.- Rating:
- 5.0
I loved the entire experience with your weekend team in Portage Park. This was my very first experience with U-Haul and I would definitely use again, as I have a little more moving to do. Your staff was knowledgeable and helpful and displayed great customer service. I interacted with 2 different front desk people and the gentleman to whom I returned the truck for inspection. Pleasant. All of them! I had one scare when returning the vehicle, the gentleman stated a price that was much higher than I anticipated. It was no trouble, I just went back up front and settled my extra mileage fees. I realized he was not aware of the bundle I purchased. It was no trouble at all. Great team. They really should be commended. Capable and quality customer service, in general these days, is truly hard to come across. Thanks, U-Haul!
MORAYO O.- Rating:
- 2.0
We walked in to make a reservation. An employee told us there were no trucks available today. None. So, we left. Made a reservation online for a 10 foot truck in two hours. Come back. Told there are no 10 foot trucks, only cargo Vans and 17 footers. What's the point of a reservation? Employee tells us no information about how to return the truck. The u-haul app is a nightmare, so is your website. Never again.
Michael P.- Rating:
- 4.0
Drive through check in was great. Personnel was not at the check in area when I, and several others, arrived. Check in took a little longer than it needed to, but the staff was friendly and helpful.
David L.- Rating:
- 4.0
Vacuuming better next time.
MAICA R.- Rating:
- 1.0
Customer service in store was amazing but I got charged two times my price and on a whole different date I need answers
CARMENHELENA G.- Rating:
- 5.0
Nothing to improve. Fast polite service. Clean, well-functioning, low-mileage van. Perfect.
Marc S.- Rating:
- 5.0
100% satisfaction
HECTOR T.- Rating:
- 5.0
good people working there
ALFRED G.- Rating:
- 5.0
U-Haul was a very good experience.
danny L.- Rating:
- 5.0
Lue was excellent..
DOUGLAS C.- Rating:
- 5.0
Very friendly staff and professional
FELIX L.- Rating:
- 3.0
We can actually start by letting the employees know that for them to demand a customer to have a mask on, they must wear their mask the proper way.... tall guy with the beard lack customer service skills too.montrose and cicero.
DAVID L.- Rating:
- 5.0
Both gentlemen who assisted me were very helpful and courteous
STEFANY J.