On both pick up and drop off and on previous occasions, the individuals who installed and removed the trailer acted as if they were doing me a favor and the process was an inconvenience.Thomas C.
Trailer Rental & Towing in Chicago, IL at U-Haul Moving & Storage of Portage Park
Pour nous contacter
Chicago, IL 60641
(Montrose and Cicero)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam - dim : 7h am à 7h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage du vin
One-Way and In-Town Local Rentals in Chicago, IL 60641
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very good placeðŸ‘KAROL T.
Really nothing service was great and fastGUILLERMO L.
After returning truck and tow dolly 2 days early received several calls from regional office questioning whether I had returned truck telling me truck showed unavailable for rent and I needed to contact location and find out why. Not my problem, yoursJAMES K.
Everything was great.TIMOTHY M.
This my Go TO U-Haul . I appreciae the accurate and friendly service every time.YVETTE S.
We hired movers through YOUR website to help us unload. I talked to these movers 4 times to confirm they would be there at 2:00 p.m. And they did NOT show up! Called your toll free number 4 times for help. And every time it took me 30-40 minutes to reach customer service! And I did NOT get any help! Your customer service is HORRIBLE! I called the manager of where I rented the truck and when I returned it after hours, I was still charged an additional $20 for an after hours drop off. Which I had to call AGAIN to get it removed. I will NEVER use U Haul again.KENNETH B.
The customer service representative was extremely unpleasant and did not do a good job explaining things. Your company should do much better by training employees and teach them about customer service.VINCENTE C.
always like the c customer service at this locationAUGUSTINA A.
I waited longer to get my van than it took to move. The first location failed miserably and when sent to second it still took a long time. I purchased a wardrobe box and the clerk gave me the wrong size bar so that was a waste. The good part was the return check in; swift and painless.CHRISSA J.
A free dollyJOSUE R.
Efficiency and communication need to be improved. I can believe that I made a reservation at 5pm saying pick up time is 6pm then at the end of the day I ended up having a van a 8pm. Worst still, I ended up not picking up the stuff I intended to cos the client sold it to someone else and left cos I fail the appointment time which was 7pm and I ended up getting there at 9pm all cos by U-Haul and U-Haul took my money for something I never got. You guys made profit out of my money and I still fuel the van top tank they way I took it despite of all what happened and you guys came back to my account and collect the balance $14. Very poor.JULIUS F.
I loved the entire experience with your weekend team in Portage Park. This was my very first experience with U-Haul and I would definitely use again, as I have a little more moving to do. Your staff was knowledgeable and helpful and displayed great customer service. I interacted with 2 different front desk people and the gentleman to whom I returned the truck for inspection. Pleasant. All of them! I had one scare when returning the vehicle, the gentleman stated a price that was much higher than I anticipated. It was no trouble, I just went back up front and settled my extra mileage fees. I realized he was not aware of the bundle I purchased. It was no trouble at all. Great team. They really should be commended. Capable and quality customer service, in general these days, is truly hard to come across. Thanks, U-Haul!MORAYO O.
We walked in to make a reservation. An employee told us there were no trucks available today. None. So, we left. Made a reservation online for a 10 foot truck in two hours. Come back. Told there are no 10 foot trucks, only cargo Vans and 17 footers. What's the point of a reservation? Employee tells us no information about how to return the truck. The u-haul app is a nightmare, so is your website. Never again.Michael P.
Drive through check in was great. Personnel was not at the check in area when I, and several others, arrived. Check in took a little longer than it needed to, but the staff was friendly and helpful.David L.
Vacuuming better next time.MAICA R.
Customer service in store was amazing but I got charged two times my price and on a whole different date I need answersCARMENHELENA G.
Nothing to improve. Fast polite service. Clean, well-functioning, low-mileage van. Perfect.Marc S.
100% satisfactionHECTOR T.
good people working thereALFRED G.
U-Haul was a very good experience.danny L.
Lue was excellent..DOUGLAS C.
Very friendly staff and professionalFELIX L.
We can actually start by letting the employees know that for them to demand a customer to have a mask on, they must wear their mask the proper way.... tall guy with the beard lack customer service skills too.montrose and cicero.DAVID L.
Both gentlemen who assisted me were very helpful and courteousSTEFANY J.