Very confusing to find the key. It was in an actual mailbox, and it is a federal law to open someone else’s mailbox. You also changed the pickup location last minute on me, which made me incur additional costs in an uber.
Daniel H
Jessys Shoe Repair
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Chicago, IL 60647
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisI never dropped it back off at Jessi shoe shop. If you guys would look at your rental agreement you would’ve seen that I went to Alma Michigan for the drop off and they were wonderful to work with.
Jill MAvoid renting from this location. Owner showed up 1 hour after pick up time. When asked why he wasn’t aware of the reservation, his guidance was “it’s UHauls fault, this happens all the time.” In essence, he acknowledged that he is aware of a longstanding issue and neither he or UHaul has taken the necessary corrective actions to make sure it was addressed, from previous customer experiences, all while continuing to rent to customers. When concerns were raised, he threatened to with hold the reservation instructing us to find another location to find a truck. Unhelpful, unapologetic , and extreme lack of professionalism.
Michael MOwner of Jessys Shoe Repair was late to open store, and Uhaul truck had barely any fuel when I picked up. I was charged for a fuel charge, but we didn’t have fuel to begin with
Emma GThis is the second time that I have rented trucks from this location where I have come into issues with the vehicle. The business owner is very amendable. However, my understanding is that he has nothing to do with the maintenance and upkeep of the trucks. The first incident, 8/10/25: reservation #87070150, the rear door to enter and load the truck had issues with the cables to actually open the door AND the driver's side side view mirror was not secure and didn't stay in place while driving... This was very alarming and DANGEROUS. The second incident, this past weekend: 9/5/25, #89649257, hand-truck dolley and a garbage bag full of furniture blankets were left inside the back of the truck which took up much needed space, again the driver's sideview mirror was not secure and didn't stay in place while driving and empty soda cans were left in the cab of the vehicle upon my initial retrieval of the truck. This is very disappointing to have to deal with these factors. Please see to it that these issues are taken care of so that other people will not have to deal with them and will be safe using your vehicles.
HEATH K