I was given less than 24 hours notice that I had to go to a different location 7 miles away from where I originally ordered the U-Haul to be picked up at. That location did not leave me any keys so I had to wait on hold for over an hour to eventually be directed to another location even further from my original order. I was overcharged and picked up my truck more than 2 hours after I had scheduled it, causing my movers to cancel on me and I still had to pay full price. Rent a truck from any other company besides uhaul.
CAMERON D
Kool Kutz Barber & Beauty Shop
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Chicago, IL 60651
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 3,5 - Cote moyenne des clients
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I made my reservation for 7/20 am at the Forest Park Location and so not understand why the pick up and time was changed it was very inconvenient Other wise the look kits staf was very helpful, the location was just very sparse
MARC AVictor was great. He was friendly and professional and answered our questions. However, we got some incorrect information about being able to drop off at any U-haul locations. We ended dropping it off at the designated location but it added unanticipated time and mileage charge. All-in-all it was a positive experience.
MICHEL MNonthing
Beverly HBecause the truck wasn't there on time. He was difficult to use the online return truck app. Although they offer me more time but I didn't need more time they could have taken something off my bill...disappointed and was late taking care of our other engagement
Robbie B