Everything was excellent.TIMOTHY A.
Trailer Rental & Towing in Cincinnati, OH at U-Haul Moving & Storage of Walnut Hills
Pour nous contacter
Cincinnati, OH 45206
(S Of Mcmillan St)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Échange de bonbonne de propane
- Retour client 24 heures
One-Way and In-Town Local Rentals in Cincinnati, OH 45206
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Rental rates are overly convoluted and confusing: $19.95/day + mileage--the advertised rate--was approximately the same for my use as $89.00/day + .39/mile after the first 100--the billed rate. Why can't the rate be the rate?ALEXANDER W.
Lisa was extremely helpful. Other employees not so much. They seemed a bit 'put out when I asked legitimate questions re the rental receipt.Michael W.
Amber gave us Excellent service. She was courteous, friendly, well informed I was very pleased. No complaintsHELEN M.
This gets a 3/5 because the people at this location are very nice. I rented 2 furniture dollys, but they weren't in the van. I still got charged for them. I also asked to do the text pickup, and the lock was not in the box. I had to go inside and wait in line, which cut into my time to use the van.Taylor B.
Physical location is limited in space and congested, which cannot be helped. But better signage on Gilbert Ave. directing customers to the office and customer parking would be helpful. Customer service was excellent; cudos to manager Lisa.STOCKTON W.
Great crew and customer service keep up the good workRODIE A.
easy check in and very easy check outGregg S.
Great service. I called when I got to Cincinnati. The UHaul rep met me in the lot and he took care of the rest. Quick, friendly service.Mark B.
Prices online (reservation pricing) where wrong , reservation location was so incorrect, unacceptable it put me in an impossible situation where given the wasted time I was forced into paying the NEW high rental cost.IAN N.
Staff was very helpful and made sure everything was in place so I could get in and out without any priblems. Thank you.....LESTER J.
Great customer service keep it up. Thank YouCHRISTINE S.
Brand new van-clean a great service - check in and check out.BARRY G.
The person checking me in complained constantly about having to leave but "was staying to help me." He couldn't find my order and the chip reader wasn't working so he had to redo my order and enter my card in manually, all while constantly complaining that he had to leave. He told me only that my storage unit was "across the street." When we got there the freight elevator into the seemingly abandoned building they call a storage facility wasn't working. No one was there to assist us. When we went back to the office for help no one cared or was willing to help. Eventually they begrudgingly helped us. After an hour of employees coming and going, haphazardly hitting one button and claiming it "should work now," we finally got it to work by holding down the sliding door. I had to pay double for the movers, who themselves had to cancel another job. Worst experience with U-Haul I've ever had. I cannot comfortably recommend this U-Haul location to anyone for any reason at all.WILLIAM M.
Self drop off.Emily S.
This is probably not possible, but would be nice to have a 24 cancellation penalty that is something less that the full cost of the move. As it turned out, I only needed the movers for one dresser.Scott H.
Extremely unprofessional group. I was overcharged and was told management would reach out to me and process a partial refund and I was never contacted. They doubled my estimate and could not explain why. I will never do business with Uhaul again.Vincent P.
Lisa and her crew did a remarkable job.. I have used a number of dealers in the past but this was by far our most enjoyable one ever!! Well done indeed...ROBERT B.
Wonderful people to work with At the Walnut Hills location on Gilbert AvenueANGELIQUE P.
Everything went so smoothly. Vehicle was clean and ready to go, and staff were friendly. Lisa Jones especially was awesome in getting us set up and checked in.DAVID O.
I rented 3 furniture dolley. They told me that they have them, but when I arrive I need to purchase because they didn't have to rent.Daniel P.
Great experience overall! I had a terrible experience last time I used UHaul in Columbus and this time everything was great. Only annoying thing was our truck had a dolly and bag that was not removable (if you removed it you had to pay) and was inconvenient for loading things on to the truck at times and took up some of our space. I understand this is an additional way to make money for customers that decide to use it, but when a customer states they do not want it 3 different times and then the equipment is tied to the truck and not removable it adds frustration to the whole moving experience that is already frustrating at times.Andrea C.
Again, Nothing to change it was also an excellent experienceDenise F.
Excellent service, very professional and courteous staff. highly recommended!IVAN I.
Communicate better between staffTYRA P.