I don't know if this is relevant. I made my reservation at Post Masters in La Verne and received a confirmation email form UHaul. I called Postmasters Friday afternoon to verify my rental for Saturday morning and they told me I had no reservation. When I gave the owner my UHual confirmation order number she told me it wasn't their responsibility, she offered to do me a favor and call UHaul to find out what was going on. She never called me back to tell me what happened or apologize. I called UHaul and was told this is a one way rental so I would have to pick my rental truck up at a location 20 miles away in The City of Industry . Obviously Postmasters knew this before when they rented me the truck. I feel this is misleading, unethical, unprofessional and disrespectful. Please contact me if you would like to discuss further. Thank you, marc Shatkin, 909-239-0264
MARC S.- Californie CA
- City Of Industry
- 91744
Trailer Rental & Towing in City Of Industry, CA at U-Haul Moving & Storage at Valley Blvd
(E Of Azusa)
Services dans cet établissement :
Pour nous contacter
17959 Valley BlCity Of Industry, CA 91744
(E Of Azusa)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in City Of Industry, CA 91744
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
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Conteneurs U-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
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Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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Propane
Propane service delivered straight to your door!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 3.0
Hire someone with personality in the office. Didn't get her name but not friendly or helpful and appeared that she didn't like her job. I felt like telling her if she didn't like what she was doing find another line of work.
ROBERT W.- Rating:
- 3.0
$ 20 advertised, paid $ 120
Mario L.- Rating:
- 5.0
The represent who assisted me was cordial, efficient, professional and went above and beyond to help with my rental (pick up and return). I can't quite remember his first name but his last name started with a V. Excellent customer service!
SHIRLEY F.- Rating:
- 5.0
The steering has too much play making it a little harder to drive e.
HAROLD M.- Rating:
- 4.0
Answer the phone when I call. It's always busy.
JORGE G.- Rating:
- 5.0
I forgot the gentleman's name that helped me but he was helpful and he helped me with a refund.
Ruben G.- Rating:
- 4.0
It was good for what I needed it for but I felt it was a bit pricey. I will look for a place that doesn't charge so much.
Tanya C.- Rating:
- 5.0
Excellent service keep it up .
PAWANDEEP S.- Rating:
- 5.0
Outstanding location! The owner waited on us and she was so professional and efficient. I would come back again and recommend this place to anyone who needs U-Haul
FELIPE P.- Rating:
- 3.0
Get a better customer database for returning customers.
STEVE V.- Rating:
- 1.0
Stop using my info- this is fraud
SARKIS M.- Rating:
- 5.0
They no longer answer their phone, but instead all calls are directed through a "Call Center" and reservations are the expected way of doing rentals. When I came to get the rental truck & trailer that I had "Reserved" 4 days prior, it was not hooked-up and ready to go. I was also "pissed" because I had to go home and get my cell phone so that they could record it with their camera that I received a call when they phone to confirm me phone number....They should have told me the required procedure when the reservation was made!
ALAN M.- Rating:
- 5.0
You do a wonderful service to peoplel. Thank you.
VELMA S.- Rating:
- 5.0
People there where very nice truck was clean
DEBORAH W.- Rating:
- 5.0
Fast service.
ROBERT E.- Rating:
- 4.0
Clean rental trucks
Alejandro G.- Rating:
- 5.0
Everything went great. Awesome service!
HAYDEE R.- Rating:
- 5.0
The wire harness had exposed wires. I used my own electric tape to cover.
PEDRO M.- Rating:
- 5.0
Customer Service Representative, Gilbert , was most helpful during the check-out and check-in process. He should be given a nice “good merit†raise and a Certificate of Outstanding Employee Service. Sincerely, Richard Bailey
RICHARD B.- Rating:
- 4.0
Friendly staff and always ready to help and make the process simple
MARIO A.- Rating:
- 5.0
Just there are few officers
ZHIQIANG Y.- Rating:
- 3.0
Staff needs improvement. They are so lay back and careless with customer services. I was told my tow combo would not work when website said it would. Employee forgot to input information. Just need better customer service like other locations.
WALTER S.- Rating:
- 5.0
Best place to rent a Motorcycle trailer, great price and service
VICTOR H.- Rating:
- 1.0
I've called this location on three separate days and no one answers the phone. I went to this location multiple times to rent a vehicle but there was no one in the office. Each visit the line was long. People were waiting and obviously annoyed with lack of staff. After renting my truck it was dirty inside. I cleaned it out! All the 3 staff members I met were rude and unprofessional. Horrible service.
AMY S.