DROP WAS A HASELL NOT WITH STARS AUTO BUT OTHER LOCATIONS CLOSE TO ME CLOSED OR COULDNT GET ON SYSTEM SPENT 2.5 HRS TRING TO DROP OFF TRAILER
GEORGE F
Stars Auto And Towing LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Cobleskill, NY 12043
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThe truck we rented had three holes in the top, one of the straps for the tow dolly was broken, and the plastic guard around the tire of the dolly was falling off. I’m confused how any of this is considered okay to rent. The U-Haul website was down and they attempted to charge the wrong credit card multiple times which led to our pickup taking 2 hours. Two days before my pickup, I received a call from U-Haul telling me that the reservation for my equipment that I had made over a month ago, was no longer available at my pickup spot. The only other location was 41 miles away, making the pickup almost 2 hours in transportation.
Jill Kthe truck died in the middle of moving so we had to charge the batteries, it wasnt clean inside. First time I rent uhaul and they did not specifically mention additional charge. Like I don't understand what is per dozen in the charge. We return the truck the same day I rent it.
LIZA Tthe providing location conducted a bait and switch, I wanted an auto transport like the one i rented pulling my son's car to Cobleskill NY. I conveyed this to STARS rep many times, instead I was provided a toy hauler too heavy for my towing needs and overpriced. STARS wanted to do all the paperwork over the phone as STARS people were not present at 4 pm pickup, also they hidden the trailer in the dark covered in the snow and had me hook it up. by the time I realized I had the wrong trailer the shop was closed. I was on schedule to get back to Pensacola, FL. I was defrauded by stars with the wrong trailer, over charged and I will file compliant with the DEPT of Transportation about wrong trailer size provided by U-Haul that was not compatible with my truck. The picture in the app looks to similar to the auto transport. this was a case of bait and switch by STARS
RICHARD MThe representative at the location I went to get the truck was very friendly and he was welcoming one of the nicest representatives I’ve met in all my moves
CYNTHIA H