Check out of the reserved truck took 30 minutes! Why is it so complicated for these dealers to process a rental?MARK C.
Trailer Rental & Towing in Cocoa, FL at Mr Stor It
(U-Haul Neighborhood Dealer)
Cocoa, FL 32922
(1/2 mile North of Rt 520 on Rt 1)
Services at this Location:
- Mon-Fri: 9:30 am - 4:30 pm
- Sat: 9 am - 2:30 pm
- Sun: Closed
Special Operating Hours
- 7/4/2021: Closed
- 9/6/2021: Closed
- 11/25/2021: Closed
- 12/24/2021: 9:00 am - 1:00 pm
- 12/25/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Cocoa, FL 32922
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Clerk at Mr Store it was wonderful!kathy W.
Very friendly staff. Waited for me before they closed. Smooth & fast check in. Excellent service!Cheryl V.
The lady at the uhaul rental location was very nice and helpful. Thank you for being so kind.DANNILEE K.
I know we were not late but thanks for being SO nice!Rachelle F.
The truck was a little sticky inside, not a big deal. The biggest turn off was the mobile check in. It took about an hour and there were SO MANY points of damage on the truck which were not indicated.Gregory Z.
Very good service. I needed to upgrade to a larger truck and they made it happen without blinking an eye.JAMES H.
The service was great. Maybe more vehicles? We wanted a 10' truck but only the 15' and larger vehicles were available. The lady at the desk said those go the most/fastest so maybe make more of those available. Otherwise we had a great experience.THEODORE H.
It did not have an easy access drop off box for the keys. Uhaul as a company is poor in managing the drop off process; I believe it's the transportation department not communicating with the different locations. We had to drive to two different locations to drop off because the system wasn't updated from what we were told by the transportation department. And that made us late for the drop off time, and so we were charged $40 for being 30 minutes late. That is ridiculous!Lenin P.
Facility was locked. Sign on door said to call. Personnel came to the door, took the key and stated a receipt would be emailed.Cheryl C.
Not a thing.Vivian B.
Never got a call back still waiting on my refund for Dolly. Other than that I can't complain, I was late on my move die to major issues with my move n no dolly so move took allot longer than expected.Tina D.
Again, our reservation was switched to a different location which makes no sense as "lack of availability" was the reason. All that can mean is you needed this size truck at the new location and we got it there for you at our INCONVENIENCE.Jen H.
Awesome staff and the vehicle was in excellent condition and easy to drive.Dean P.
Toni was absolutely incredible. She was friendly, helpful and so funny. Will be back!Kalie W.
Very friendly and helpfulAmber D.
Keep doing what you are doingHomer S.
The manager Tony is fantastic! She makes everything about that location excellent.Kenneth C.
Toni was excellent in costumer service. She went above & beyond to sort out and correct an error on our contract!R. K.
Took over 1 hour for me to get the rental because of a problem with the computer system. For my wait and time that it took management only charged me for 1 day rental. I didn't expect that at all, was not happy waiting but a little while later received a phone call that I could have the rental for 2 days but was only being charged for 1 day. I would definitely rent again.Michelle G.
Toni Jones was exceptionally helpful.Thomas K.
Tonight was very courteous and made the overall process hassle free.Megan P.
They took my rental and pickup papers never gave back. I did not receive credit for extra gas in the Uhaul on returning it.sharon U.