The day before my move i got told I had to drive an hour to this location to pick up the truck. When i get there the employee didnt know how to deal with uhaul. He called his manager who wouldn't answer. Then this employee left to go to the house next door to wake his manager up. He came back and proceeded to tell me they aren't licensed to deal with uhaul. I had to sit on the phone with uhaul assistance for an hour to finally get a uhaul and put me behind 2 hours. I would pull all uhauls from this location.
Nicole M
Colborne Gas Bar
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Colborne, ON K0K1S0
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 2,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisI didn't drop off here.
NIROSHEN PThey did not sign in the vehicles and close the contract until I had to call again 4 hours later.
Mark LWhen arriving at the location the front desk attendant barely spoke English and immediately handed me a phone to talk to “his boss”. The person on the phone said that they didn’t have any trailers and I should call UHaul corporate. I then walked the attendant out to show him that they had trailers. The man on the phone then pivoted to, “you need to wait 30mins for me to get there”. I then decided I was going to hook up the trailer myself, the employee then started “helping me” by proceeding to attach the trailer leads in the improper way. On returning the trailer to the location we dropped the trailer in a designated spot where a front desk attendant instructed us to do. A unknown man came over to tell us that we couldn’t leave the trailer there, not knowing who this person was we promptly left. Overall terrible experience I will not be renting from this location, or possible UHaul ever again.
William MThe employee didn't know how to do what he needed to do so it took 20 minutes to get the vehicle. I had to go and retrieve the vehicle myself. There was no walk around to check the vehicle before I left with it so I took pictures of the damage on the vehicle for my records. I didn't find the workers helpful at all. The vehicle was fine.
JONI G