The location and especially the rental agent, LaToya, were outstanding. My issue is with the process - received a call telling me where to pick-up my rental only 15 minutes prior to my reservation time and the location did not have the utility and furniture dollies I had reserved. We were driving from another city and had passed the location on the way to the location I reserved the truck in (close to where I needed it) when the call came in so had to back track. This also added additional, unplanned, miles to the truck.CHRISTOPHER H.
Trailer Rental & Towing in Columbia, SC at U-Haul Moving & Storage at Sandhill
Pour nous contacter
Columbia, SC 29223
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
One-Way and In-Town Local Rentals in Columbia, SC 29223
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
We have the largest selection in the industry!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Great experience and super friendly staffDANNY G.
Mr.Jenkins and Mr.Anthony, provided us with a superb customer service . Easy transaction and I appreciated that by explaining everything.TONYA E.
Check in was great. When we returned the trailer no one ever came out like the sign said . We had to go in and even after that she never came out to help or tell use where to put it she just said back it in a spot. I could have understood if she was busy but she was sitting on the floor pulling up stickers.Steven H.
The service was excellent and rep was helpful. HE was patient, answered all of my questions and made the changes I needed to my reservation. Only issue was the console with the cup holder was not clean. That is important, especially during COVID.ERRICA C.
The drop off location did not exist. Neither a building or site was available. I had the call uhaul and ask for an address to drop off to end my reservation.MATTHEW B.
When trailer connected I commented it looked to low. I suggested he flip the receiver hitch but he said no it's fine. Aster loading the trailer with less than 800 pounds the tongue guard was less than two inches off the ground. I stopped at two locations who both said nope looks good. Every bump in the 800 mile trip the trailer tongue bottomed out causing it to buck and sway... WORST towing experience ever!MARTIN Y.
I recommended it to a friend before I left the parking lot!Kevin C.
Contrary to my pick up experience, my drop off location was clean, staff was helpful, vehicle drop off location was well marked, and the manager was very friendly and helpful! Consistent with my other previous experiences with UHaul (aside from my pickup location).Christopher A.
AC didnt work however was cleanPHILLIP C.
I was treated poorly the moment I walked in the door. Made to feel like an idiot because I had not rented a Uhaul in like 20 years. No pads available and the associate offered no solution except to tell me there were no pads available. He looked at me like it was my problem. Glad i have other options when i move my son to college will go somewhere else. Ryder or Enterprise. Maybe they will appreciate my business.PHILLIP D.
It's better to have gasoline in the truck so you do not have to stop as soon as your in route.ULAYTHERIA D.
I think everything was fine with the servicestanley B.
Johny was friendly and professional. Thank ya sir.JONATHAN E.
Great job and great customer serviceQUWIETWILLIA M.
Customer service was terrible. too long to put into this box.DOREEN M.
Very eager to serve.GEORGE N.
Employees were not familiar with the online check in process. I had completed all steps necessary on using the app and still had to wait in line for over 30 minutes before being assisted. Even then, it took another 30 minutes before I actually left the lot with the truck. I like the fact that there is an app that allows for a more streamlined process, but it is of no use if your employees are not familiar with it.William P.
Reserved an appliance hand truck on line and when I arrived was informed that I would have to go to another store to get it.PATRICK B.
U-haul called me 10 mins before my schedule pick up time to tell me they did not have the truck size I reserved they informed me that I had to pick up a different size truck from a whole different location. Not only that they didn't have the dolly I reserved I had to go to another whole location just for them to tell me they didn't have any. They even charged me for gas even though I had to a go to a U-haul pick up location that was farther from the original location that I had picked. Not only that but when it was time for me to return the U-Haul I had to return the U-Haul to a whole different location from what I picked because the original location was full and had no space to park the U-haul so I called my customer service representative and he directed me to a U-Haul drop off locations that passed by three other locations which shows poor knowledge of U-haul locations and I believe that I should get a full refund.SAVANNAH B.
The rental box truck was clean. However, it need some maintenance work. The "check engine" light was on. Also, I think the truck drafted to the right. It may need an alignment. With the truck having over 100,000 miles, it's not surprising that the truck may need to maintenance work.RICHARD D.
A very helpful and friendly staff. Got the truck I wanted when all the other locations did not have the one I wanted. Clearly a popular venue from the constant stream of customers.ALFREDO M B.
Keep up the great job you are already doing.TIMOTHY S.
Great customer serviceJASMINE H.
Much better experience that my last one just down the road. Will definitely choose this location for my future rentals!!!James M.