THE TRUCK WAS DURTY MY PICK UP LOCATION WAS CHANGED I WAS TO GET I FREE MOUNTH FREE SHED RENTAL THE SIZE I NEEDED WAS UNAVAILABLE THE NEXT DOWNSIZE WAS UNAVAILABLE THE NEXT SIZE BIGGER WAS WAY TO BIG AND TO EXSPENSIVE SO I HAD TO PUT EXTRA MILES ON THE TRUCK AND I RENTED IT FOR A DAY AND RETURNED IT THE SAME DAY WITH LEAVING IT CLEANER THAN WHEN I GOT IT I GOT NO REFUND WHAT SO EVER BECAUSE OF NO SHED MY BROTHER IN LAW TOOK HIS 37.OOO DOLLER CAR OUT OF HIS GARAGE SO I HAD A PLACE TO PUT ALL MY STUFF THIS WAS BY FAR THE WORST U HAUL EXPERIENCE I HAVE EVER HAD AND I HAVE USED U HAUL SEVERAL TIMES OVER 30.YEARS
Newell R
Kaymart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Conroe, TX 77301
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The lady there was nice but was like a deer in headlights. She looked surprised that I brought the truck to her. This was not my selected drop off location. You changed it.
Vincent GWe were greeted by a great gentleman who guided us through the turn in process.
Adele SMy target location is a u-haul site, but wasn't on the return list. There was another u-haul depot just west of where we were in Montgomery, but again not on the list. What was on the list were all 12-15 miles away.
Richard MI thought I had made a reservation Monday, June 12 for a Wednesday, June 14, 800 AM pickup. When I arrived they apparently had no record of the reservation. I went through the application against n and rented and used the vehicle with no other issues. My complaint is that after at least half an hour taking my information there was no record when I arrived to pickup my vehicle. It may be because someone was confused as the UHaul records had me at a different address. I might think that UHaul would accept reservations from a previous client and might offer a better explanation. It was a good rental, just a problem with the reservation Regards Marc Myers
Marc M