The use of employees using personal phones to take picture of customer’s DL feels uneasy especially in today’s day and age. The business should have something established for these records not involving employees phones. Other than that, service was great
Kristina A
Patriot Cache Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Copperas Cove, TX 76522
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisVery nice staff
Stephanie AThe point is this! My pickup and drop off specific locations were excellent? However! The experience of dealing with U Haul over the phone and on the computer has been HORRIBLE! I reserved and confirmed a truck to drop off at a specific location, date and time "FACT!" However arriving at the specific location, date and time for drop off ,,, what do you know, "THE LOCATION WAS AN UNATTENDED STORAGE LOCATION!" I CALLED U HAUL AND IM YLTOLD TO DROP IT OFF AT DIFFERENT LOCATIO 45 MIN OUT OF MY WAY, ONE WAY! FURTHERMORE, I WAS TOLD TO DROP IT OFF AT A SPECIFIC "U HAUL" LOCATION. COME TO FIND OUT AFTER DRIVING AROUND FOR 30 MIN TO FIND THE "U HAUL' LOCATION THAT, IN FACT, IT WAS NOT A U HAUL LOCATION. IT WAS IN FACT A "PATRIOT STORAGE LOCATION AND HAD NO U HAUL SIGNAGE! I CONTACTED THEM AND THEY WERE EXTRAORDINARILY HELPFUL! THIS IS NOT THE FAULT OF THE PLACE I DROPPED OFF AT! IT IS THE FAULT OF U HAUL CORPORATE NOT BEING HONEST WITH CUSTOMERS AND THERE SETTING FALSE PROMISES & RESERVATIONS FOR LOCATION DATE, TIME AND AVAILABILITY!!! SHAME ON U HAUL! NOT THE FINAL PICK UP OR DROP OFFBLOCATIONS!
SAMUEL ALynn was thorough and very professional. She is a wealth of knowledge and knows what she is doing. Stellar customer service. I highly recommend this company.
Ebony DBooking online was pointless.
LAQUISHA M