Clerk at the store was nice but didn’t really know anything about the pick up process.
Alisa R
Mega Saver Rentals 17Th Broadway
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Council Bluffs, IA 51501
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisdidnt.t know this was a remote pick up and drop off as I scheduled this for an open location, I got a call from a manager that said to pick up; on Broadway location ,OK, drop off came with few instructions and I also ordered furniture pads which I didnt get. I called the 800 number to let them know no furniture pads and that I shouldnt be charged for them they let me know they would take this off my bill , but today when I got my receipt my bill actually went up $10 and guess what furniture pads still on there! They also let me know that it was showing still checked out to me WTH! Poor service won't be doing this again!
DAVID ENo idea what they are doing, drop off person was totally rude, and didnt know anything about it as far as UHAUL goes....I would say ignorant and rude .
Mark VThe dollies I ordered were not in the truck. Staff with the partner business/pick up location were not Uhaul employees and could not help us when the app did not tell us where the keys were. We had to drive all the way across the city to get dollies at an actual location and the staff there looked lije they would rather get their teeth pulled and still didn't have the all the we had ordered. Staff appeared used to the situation where additional equipment was not in the trucks that were ordered online and picked up at partner locations. I would encourage anyone asking to rent a truck and equipment to use anyone besides Uhaul.
Joshua WNothing. Everyone has been great despite me wrecking the truck. Curtious, respectful, better than I deserve.
GENE S