No pads were available.
Stephen N
J E Auto Services
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Covington, VA 24426
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThe gentleman where helpful and kind
Ethan FEmmett was very helpful! Thanks so much for all your help
Jessica JU-Haul overall disappointed me. I reserved a 10’ truck in April, to move from Virginia to Michigan in July. Surely, you could’ve found one 10’ truck over a two-month period. But no, 24 hours before my pick-up date I received three changes to my reservation: 15’ truck, at a new location, at a later time. ‘Sorry for the inconvenience.” No, SORRY would’ve been a substantial discount. I had spent a month using the 10’ truck floor plan, measuring my belongings and boxes, and figuring out how to load the truck. I also scheduled friends to come help load the truck. I had 24 hours to reconfigure the entire load, reschedule my friends, and moving plans. Not to mention that the 15’ truck has a lower MPG, so my fuel budget took a hit. So, my pick up time changed from 8:00 to 9:30 to J E Auto, from a more convenient location nearby. I was there at 9:30 and they weren’t open. I called the number given and got voicemail. I phoned a friend who happened to know the operator personally; she gave me his cell phone number. Had I not called his cell phone, he may not have shown up at all. I didn’t have the truck in my possession until 10:30-45. You are a moving company, you must comprehend that people are on a schedule when moving: arranging assistance, loading the truck, hitting the road, hotel reservations en route, etc. “Sorry for the inconvenience.” Is not acceptable, AT ALL.
McKenna JWhen I picked up this u haul I walked in and said who I was and I was here for pick up. It felt like an eternity though as I wasnt aknowledged for minute because he was in a conversation with two other guys. That conversation he was having included racial slurs from one gentleman. Glad i didn’t bring anyone inside with me to hear that . Customer service was a 0/10. The truck itself was fine but it felt like it’s about due for an alignment and headlight update because the headlights are not great .
TIMOTHY L